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Repair Tech/Technical Support
Repair Tech/Technical SupportCareers Unlimited • Sioux Falls, SD, US
Repair Tech / Technical Support

Repair Tech / Technical Support

Careers Unlimited • Sioux Falls, SD, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description

Who We Need :

We're looking for a Repair Technician / Technical Support Specialist to troubleshoot, analyze, and repair electronic products. You'll provide top-notch technical support and innovative solutions to our customers.

With over 50 years of experience, our client is a leader in safety systems for residential, commercial, and industrial applications. Their products are trusted in over 50 countries, ensuring safety and reliability.

Key Responsibilities :

  • Provide technical support to customers
  • Perform repair, service, and evaluation activities
  • Issue and manage RMAs
  • Investigate customer complaints and nonconformities
  • Collect and evaluate data to improve support processes
  • Develop process documentation and work instructions
  • Maintain inventory control of repair components and tools
  • Recommend system / product upgrades

Requirements

Required :

  • Technical AS Degree / training or equivalent experience
  • Understanding of electronics principles and design
  • Mechanical and electrical aptitude
  • Familiarity with industrial communication protocols (Analog, Modbus, BACnet, Wireless, Relay logic)
  • Proficient in Microsoft Office Suite
  • Detail-oriented with strong communication skills
  • Ability to understand wiring diagrams and schematics
  • Proficiency with tools (soldering equipment, multimeters, etc.)

    • Preferred :

  • Knowledge of HVAC, Security Systems, Fire Alarms, Building Controls
  • Understanding of sensor technologies (Electrochemical, Catalytic Bead, Infrared, Solid State)

    • Benefits :

  • Competitive medical, dental, and vision coverage
  • 401K with company match
  • Generous PTO
  • Tuition reimbursement

    • #hc180215

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