MAC-MGR-ON-DUTY

Job Opportunity

Manage all operational aspects of the Sparrow Michigan Athletic Club and supports the Restaurant during hours when regular management is not available.

Essential Duties :

• Open and close the MAC on time as appropriate.
• Ensure security of the building including, but not limited to, making sure exit doors are secure and that access to the club is only through known designated areas.
• Ensure that all MAC Caregiver teams are on site and prepared for work. Work back directly with department leads to provide recognition, address performance issue, or find solutions for staffing shortages.
• Provide and / or support all teams to provide the highest levels of customer service.
• Inspect and coordinate building maintenance items reported on shift. Work with Environmental Services and Maintenance Departments to address issues beyond capabilities.
• Conduct all POS procedures including nightly cash-outs, drawer exchange, change-out and other related duties.
• Support all event and program setups as required.
• Responding to and servicing MAC / MACR members and guests needs, including service recovery when necessary.
• Assist the Membership Services department with tours and sales information presentation as needed.
• Act as a first responder to all incidents that occur on shift, including follow up with management and authorities.
• Attendance to all Sparrow and / or MAC meetings and trainings is required.

General Requirements :

Work Experience :

Education :

Specialized Knowledge and Skills :

Sparrow Health System is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.