Administrative Support Specialist

Aria Care Partners Receptionist

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.

This position is responsible for maintaining the reception area in the Overland Park office. They ensure that anyone coming to the home office has a positive experience. Additionally, this role provides administrative support to the Customer Success team.

Essential Duties & Responsibilities

• Maintain sign-in sheet for visitors and vendors
• Sign for deliveries and ensure they get to the intended recipients
• Assemble patient chart notes as requested for clinical support teams
• Input survey data received from paper surveys into SalesForce
• Upload documents to EMR system
• Update patient records in EMR system
• Perform additional duties as necessary

Requirements

Other Qualifications

Benefits

Physical Effort & Working Conditions

Work is performed in a normal office setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This is a full-time position working standard business hours Monday Friday, although project support may require temporary adjustments to those hours only as needed.