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Retail Shift Supervisor - Orrville
Retail Shift Supervisor - OrrvilleGoodwill Industries of Wayne & Holmes Co., Inc • Orrville, OH, United States
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Retail Shift Supervisor - Orrville

Retail Shift Supervisor - Orrville

Goodwill Industries of Wayne & Holmes Co., Inc • Orrville, OH, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About the Role

Goodwill Industries is seeking a dedicated Shift Supervisor in our Orrville Store to help lead our retail team and support the Store and Assistant Managers in the smooth, efficient operation of the store. This hands-on role involves supervising daily activities, ensuring great customer service, supporting staff, and helping maintain a safe, clean, and productive store environment.

Key Responsibilities

  • Assist with opening and closing the store, including handling keys and alarm codes.
  • Supervise team members during shifts and ensure compliance with store policies.
  • Complete cash handling duties : balance drawers, assign / register tills, and prepare deposits.
  • Provide excellent customer service and resolve customer concerns in a professional manner.
  • Monitor daily store operations in the absence of the Store or Assistant Manager.
  • Perform retail floor duties such as stocking, merchandising, tagging, and processing donations.
  • Ensure the store is clean and safe : dusting, vacuuming, restroom cleaning, and other maintenance.
  • Report and document incidents or accidents in a timely and accurate manner.
  • Assist in meeting store production goals and performance standards.
  • Respond effectively in emergency situations and follow company safety procedures.
  • Attend all required trainings and store meetings.
  • Represent Goodwills mission and values in all interactions with customers and staff.

Physical Requirements

  • Stand for extended periods (23 hours or more).
  • Lift boxes, bags, and other donations up to 30 lbs. from floor to chest height.
  • Bend, stoop, twist, squat, and reach overhead while stocking or merchandising.
  • Use equipment such as pricing / tagging guns, tape dispensers, and carts as needed.

    • What Were Looking For

  • Education : High School Diploma or GED preferred.
  • Experience : Prior retail or supervisory experience is a plus.
  • Skills : Strong communication skills; ability to read, write, and perform basic math.
  • Technology : Familiarity with Microsoft Word and Excel preferred.
  • Availability : Must be flexible to work nights, weekends, and holidays.
  • Other Requirements :
  • Reliable transportation (valid drivers license and proof of insurance preferred).
  • Ability to pass a background check and pre-employment drug / alcohol screen.
  • Willingness to participate in random testing as required.

    • Why Join Goodwill?

    When you work at Goodwill, youre doing more than just a jobyoure supporting a mission. Proceeds from our retail stores help fund job training, employment programs, and other community services. Come grow with us while making a real impact!

    Apply Today!

    Salary / Compensation : $14.50 per hour

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    Retail Supervisor • Orrville, OH, United States

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