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Business Development Manager
Business Development ManagerERIKS • Grand Rapids, MI, US
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Business Development Manager

Business Development Manager

ERIKS • Grand Rapids, MI, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

ERIKS Hose Technology Sales Specialist

At ERIKS UK&I, our Hose Technology team is dedicated to keeping industry flowing safely and efficiently. We specialise in the design, manufacture, and supply of industrial hose assemblies and fittings, tailored to meet the demands of a wide range of sectors from food and beverage to chemical processing, manufacturing, and energy.

Our experts provide end-to-end support, from product selection and technical advice to onsite hose surveys, testing, and certification. Whether it's fluid transfer, chemical resistance, high-pressure applications or compliance with industry standards, we deliver hose solutions that reduce risk, increase uptime, and ensure safety in critical operations.

With a strong commitment to quality, innovation, and customer service, ERIKS Hose Technology is the trusted partner to industries across the UK.

About The Role:

  • Planning - Assess opportunities, trends, and customer needs across the strategically targeted industries. Work towards achieving agreed annual revenue and margin goals for an agreed group of customers, maintaining a sales pipeline, regularly tracking progress.
  • Sales Development - Identify, prospect, and establish relationships with potential clients. Develop a deep understanding of ERIKS products and their applications. Understand customer needs and provide tailored solutions by leveraging the company's product portfolio. Serve as a technical advisor to clients, providing guidance on product specifications, performance, and application. Collaborate with the engineering and technical teams to customise product offerings for specific client requirements. Bespoke solutions should be triaged, expending technical resource only where success is likely to contribute significant profitable revenue, without exposing ERIKS to unnecessary enterprise risk. Prepare and present detailed proposals containing both features and benefits, plus value delivered by the product and commercial solution.
  • Relationship Management - Lead contractual negotiations and ensure the terms align with company objectives. With the support of Internal Sales teams, manage and nurture existing client relationships to drive repeat business and customer loyalty. Review customer revenue and service levels against contractual terms, ERIKS and client expectations. Ensure appropriate pricing strategies are employed, factoring in cost, margins, and market conditions.
  • Utilise management information systems (Pipeline, PowerBI & CRM) to manage leads, track sales activities, and maintain customer records.

Key Skills, Experience & Requirements:

  • A bachelor's degree or equivalent in mechanical engineering, business administration, or in a related field is desirable.
  • Experience in business development or sales within the mechanical engineering, manufacturing, or industrial sector.
  • Proven track record of selling products or solutions to OEMs or EPC customers, with a deep understanding of the sales process in these markets.
  • Experience with large-scale projects, negotiations, and technical product solutions.
  • Ability to close deals, develop long-term relationships, and handle objections effectively.
  • Strong problem-solving abilities and a consultative approach to sales.
  • Strong understanding of mechanical engineering products, their applications, and their relevance.
  • Ability to explain complex technical concepts in an accessible manner to both technical and non-technical stakeholders.
  • Familiarity with industry standards, regulations, and compliance requirements.
  • Excellent written and oral communication, presentation, and negotiation skills.
  • Proficiency with Microsoft Office Suite.
  • Ability to analyse sales data and market trends to inform decision-making.
  • Strong organizational skills with the ability to manage multiple projects and deadlines.
  • Self-motivated, driven, and results-oriented with a strong focus on customer satisfaction.
  • A proactive, collaborative team player who can work well with diverse stakeholders.

What's In It For You?

Alongside a competitive salary, our benefits package is designed to support your career, wellbeing, and life beyond work:

Time Off That Works For You

  • 25 days' annual leave + bank holidays
  • Option to buy up to 5 extra days
  • 1 paid wellbeing day per year

Health & Wellbeing

  • Comprehensive Employee Assistance Programme with 24/7 emotional, financial, and legal support
  • Virtual GP access, counselling, nutrition & fitness coaching, physiotherapy
  • Medical second opinions, lifestyle coaching, and wellness discounts

Security & Support

  • Company sick pay from day one
  • Contributory pension scheme
  • Group income protection (after qualifying period)
  • Life assurance

Extra Perks

  • Company car or allowance (role dependent)
  • Bonus (role dependent)
  • Private Medical Employee Only Cover (role dependent)
  • Cycle to Work scheme
  • Enhanced Maternity, Paternity & Adoption leave
  • Fertility leave and support

Who Are We?

We're ERIKS, a leading specialised industrial service provider. Our mission? Simple: to make Industry Work Better.

With 170 sites across the UK and Ireland, you're never far from a supportive, inclusive team. From shop floors to strategic roles, your skills make a difference wherever you are.

We're proud of our engineering heritage, but our impact goes far beyond the workshop. We deliver innovative solutions and technical expertise to keep industry moving forward.

We're building a culture where everyone feels seen, heard, and valued. Diversity, inclusion and belonging aren't just words, they're central to who we are and how we grow. If you're looking for purpose, opportunity, and a place to belong, you'll find it here.

So what are you waiting for? Let's build something remarkable together.

ERIKS is an Equal Opportunities Employer.

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Business Development Manager • Grand Rapids, MI, US

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