Sr. Computer Programmer / Project Lead

Summary :

Lead day-to-day application support and project delivery for the Register of Wills systems. Own planning, coordination, and communication while developing and sustaining Microsoft-stack applications and the HighView Imaging environment.

Work model : On-site and remote support across 24 ROW offices and the Annapolis Data Center during Normal Business Hours; statewide travel as needed.

Key responsibilities :

Lead requirements intake, scheduling, and delivery across the full SDLC; track milestones, risks, and weekly status; coordinate with State staff and other vendors.

Develop and sustain ASP.NET / C# components, services, and utilities; integrate with SQL Server, IIS, and Windows services; troubleshoot and optimize performance.

Install, configure, operate, and troubleshoot HighView Imaging; manage capture / indexing rules, batch profiles, queues, client deployments, storage paths, and replication of images to partner agencies.

Build C# / .NET Windows Services and scripts to automate HighView imports / exports, metadata reconciliation, integrity checks, and exception handling.

Plan and execute multi-site deployments and upgrades across statewide offices; prepare runbooks, change records, smoke tests, and rollback plans.

Implement and test disaster-recovery replication; define and validate RTO / RPO; conduct failover / failback exercises.

Configure workflow notifications and application email using Exchange / O365 connectors, service accounts, and transport rules.

Produce operational reporting for throughput, backlog, and error trends; schedule CSV / PDF extracts for stakeholders.

Provide L2 / L3 application support to a large user base; deliver training, job aids, and knowledge base articles; meet SLA targets.

Maintain SOPs, technical documentation, and release notes; contribute to continuous improvement and security best practices.

Minimum qualifications

Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.

10+ years of application development / support in a multi-user Microsoft Windows / LAN environment.

5+ years using Microsoft Visual Studio (including 2015) with C#.

5+ years installing, configuring, operating, managing, and troubleshooting an enterprise imaging / document management system. HighVIEW experience highly preferred.

5+ years providing help desk / application support to 300+ users.

Proven experience leading projects or workstreams : planning, coordination, reporting, and stakeholder communication.

Requirements

Standard Employee Benefits.

50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft.

Benefits

Preferred skills

SQL Server (T-SQL, index tuning, jobs), IIS administration, Windows Server / Hyper-V.

Experience with Crystal Reports or similar reporting tools.

Familiarity with BizTalk and / or Azure services for integrations.

Government or multi-site enterprise rollout experience; strong documentation discipline.

HighVIEW imaging application experience highly preferred.