Billing Specialist

Job Type

Full-time

Description

About Us:

Simply put, our purpose at Accelerated Urgent Care is to get you quality care when you need it. We aim to foster a supportive environment where our team members can develop their careers. To promote this goal, we've built a diverse and driven team of employees who are all eager to learn from one another and reach Accelerated Urgent Care's mission of delivering exceptional healthcare to the patients and communities that we are privileged to serve. We are ... a fast-growing company that doubles in size year after year since 2012!

Recognized as Kern County's Top Urgent Care center 6 years in a row! Dedicated to our employees' career growth; 65% of our Administration and Management team members have been internal candidates! 16 clinics strong across 5 regions in California and growing! Our Core Values:

Friendliness, Competence, Respect, Teamwork, Compassion, Hard work, Integrity, Humility, Dedication!

Job Overview:

First class, rapidly growing Urgent Care looking for friendly, highly motivated, skilled, and customer service oriented Medical Billing Specialists to join our amazing team. We offer a friendly, fast-paced, and patient focused work environment. This position requires an independent self-starter, extremely detail-oriented, and organized individual who strives for excellence and enjoys being part of a strong performing team. Previous experience in a similar position for a large high-volume medical or urgent care organization is desirable. This position will focus on customer service and support in all areas of billing, to ensure our patients' billing concerns, questions, and issues are resolved in a timely manner, along with providing billing related support to our staff. Candidates must also have reliable transportation.

Essential Responsibilities:

• Provides excellent customer service to all patients.
• Promptly answers patient calls and written/email correspondence to assist patients with their billing questions and concerns.
• Provide support to the front office staff on billing issues, data entry, improvement opportunities, and best practices.
• Resolves any issues or concerns related to our 3rd party billing team.
• Assists in claims review, denial review, and overall A/R analysis.
• Identifies patterns and trends with various insurances for prompt resolution and to maximize overall collections.
• Maintains patient confidentiality and information security, adheres to all HIPAA regulations and requirements.
• Provides personal commitment and ownership to enhance knowledge, skills, and abilities in healthcare billing and collecting.

Requirements

Minimum Requirements | Qualifications:

• 1-2 years medical billing experience, specifically urgent care and/or family medicine.
• Strong understanding of insurances, including PPO, HMO, Medicare, Medi-cal.
• 1-2 years customer service experience.
• 1-2 years experience working in a medical office or healthcare setting.
• High school diploma or equivalent.

Preferred | Desired Experience:

• Medical Billing Certificate (preferred).
• Exceptional customer service skills and positive personality attributes.
• Excellent communication and listening skills - clear, concise, articulate, empathetic and friendly.
• Works well with all staff members including management, administration, providers, and front and back-office teams.
• Ability to multi-task and problem solve.
• Excellent verbal and written communication.
• Proficient with computers, software, EMR systems, practice management systems, various reporting tools, coding, claims, EOBs, and excel.
• Ability to meet deadlines and prioritize workload and tasks on an ongoing basis.

Position Type: Full-time, Non-Exempt

Position Hours: Monday through Friday, 8am-5pm

Job Type: Full-time

Benefits: Medical, Dental, Vision, Life and PTO + Stocked Coffee Bar

Salary Description

$21 - $25