Service Engineer - Canada

Reporting to the Service Manager, the Service Engineer installs, commissions, maintains, tests, troubleshoots, and repairs Liebherr Gear Technology equipment such as gear- hobbing, grinding, shaping, skiving, and deburring machines including Liebherr Automation Systems such as conveyors, part markers, vision systems, and part buffering systems. The equipment/systems is/are composed of electrical, controls, mechanical, hydraulic, pneumatic and lubrication systems/components. *The ideal candidate would be located in Southern Ontario or GTA (Greater Toronto Area).*

Responsibilities

• Installation, start-up, commissioning and debugging of Liebherr Gear Cutting and Automation equipment in accordance with all safety requirements and procedures.
• Troubleshooting and repair of electrical, controls, mechanical, hydraulic, pneumatic and lubrication systems/components.
• Follow documented commissioning protocol, reporting and closing open issues, and obtaining customer sign-offs as required on issues and warranty start.
• Provide preventive maintenance to customers; following preventive maintenance check lists and completing all tasks.
• Provide training to customers; following training manuals to execute electrical and mechanical maintenance and operator training.
• Track all delays in installations and interact with customer and Liebherr project managers to communicate progress and open issues.
• Report hours and expenses as directed by Liebherr procedures in the required timeframe.
• Extensive travel required, domestic and international. Includes preparing travel arrangements for flight, car, hotel, etc.
• Comply with all state, local, and customer safety requirements (general safety, electrical discharge awareness/arc-flash, quality system awareness, and lock-out tag-out).
• Advise operators and maintenance electricians and mechanics of operation and maintenance procedures and requirements for working safely with equipment and components.
• Maintain company-required performance and maintenance records for identified equipment.

Competencies

• High school diploma, GED, or equivalent required, with 3-5 years of experience in the electrical, or mechanical field; or a combination of education and relevant experience. A 2-year technical degree or accredited apprenticeship program in a relevant field is preferred. Experience with reading electrical, mechanical prints, as well as experience with industrial controls PLC, NC, and HMI (i.e. Siemens) is required.•
• Ability to manage complex situations and principles.
• Ability to perform in a potentially stressful environment.
• Ability to calculate figures and amounts such as, percentages, fractions, and ratios to practical situations.
• Ability to read and follow industrial electrical and mechanical assembly prints.
• Ability to work in a fast-paced manufacturing environment.
• Ability to use Microsoft Office and ability to learn intranet databases, and other computer systems.
• Ability to build relationships with internal and external customers.
• Ability to work well with all levels of personnel, individually or in a team, and be able to interface and communicate effectively with operators.
• Ability to strategically collaborate across multiple teams.
• Demonstrate the ability work in a safe manner.
• Ability to climb in overhead structures, to work beneath machines, and in close quarters performing installation and repair work.
• Proficiency in PC based word processing and spreadsheets to include MS Office/Windows.
• Demonstrate initiative to maintain productivity.
• Mechanical Department Specific Job Skills: Ability to exchange mechanical parts, including ball screws, machining heads and –tables. Ability to perform machine geometry alignment. Ability to troubleshoot mechanical issues. Ability to repair mechanical issues. Ability to perform operator training and mechanical maintenance training.
• Electrical/Controls Department Specific Job Skills: Ability to perform hard- and software changes. Ability to restore PCU and NCU. Ability to debug PLC logic. Ability to troubleshot electrical/controls issues. Ability to repair electrical/controls issues. Ability to perform operator training and electrical maintenance training.
• Travel up to 90% of the time.
• Ability to obtain and maintain a valid driver’s license and passport.
• Working overtime and working weekends is required when necessary.

Our Offer

An interesting and ambitious role in a successful international organization. We offer a secure work environment with a comprehensive benefits package and competitive salary. Flex time start, tuition assistance, major medical, dental and vision insurance; 401K plan with company matching up to 6%, paid vacation and personal days.