Talent.com
Staff Technical Writer
Staff Technical WriterRipple • San Francisco, CA, United States
Staff Technical Writer

Staff Technical Writer

Ripple • San Francisco, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

Ripple is seeking a highly experienced Staff Technical Writer to join our documentation team, focusing on advanced payments products. You will be essential in shaping the customer integration journey through documentation.

If the following excites you, this role is a perfect fit :

  • Acting as the "first user"-diving deep into the product to test APIs and ensure documentation accuracy.
  • Driving successful customer adoption through clear, comprehensive integration guides.
  • Working entirely in a "docs-as-code" environment, managing documentation as code alongside engineering.

The ideal candidate thrives in a dynamic environment and has a proven track record of documenting complex APIs and UIs.

Key Responsibilities

  • API and UI Documentation : Author and maintain detailed reference and conceptual documentation for our payments platform, covering REST, gRPC, and FIX protocols, as well as web / application UIs.
  • Docs-as-Code & Tooling : Maintain documentation using a docs-as-code workflow and Git for version control. Employ platforms like Redocly for API specification and documentation generation (OpenAPI / Swagger).
  • Scalability : Manage, optimize, and build out documentation tooling and automation to efficiently support our expanding product suite.
  • Collaboration : Partner closely with Product Managers, Engineers, and Partner Engineers to gather technical information and set documentation standards.
  • What You'll Bring

    Minimum Qualifications

  • Experience : 8+ years as a Technical Writer, documenting complex enterprise fintech or payments software.
  • Technical Expertise : Deep experience documenting both API-level reference materials (including REST, gRPC, FIX, etc) and User Interface (UI) guides.
  • Core Skills : Proficiency with a docs-as-code workflow, Git, and Redocly, and OpenAPI Specification tools.
  • Payments / FinTech Knowledge : Experience with cross-border payments, banking technology, or cryptocurrency / blockchain concepts is a strong advantage.
  • Preferred Qualifications

  • Experience in programming or development (e.g., Python, JavaScript) is a huge plus, enabling you to write and troubleshoot code examples and maintain tooling.
  • Proven ability to work independently, manage multiple projects simultaneously, and deliver high-quality results efficiently in a timeline-driven environment.
  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.

    CA Annual Base Salary Range

    $140,000-$157,499 USD

    WHO WE ARE : Do Your Best Work

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
  • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
  • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
  • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
  • Take Control of Your Finances

  • Competitive salary, bonuses, and equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend
  • Take Care of Yourself

  • R&R days so you can rest and recharge
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy - work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks / beverages, and plenty of fun events
  • Benefits listed above are for full-time employees.

    Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

    Please find our UK / EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

    [job_alerts.create_a_job]

    Staff Technical Writer • San Francisco, CA, United States

    [internal_linking.similar_jobs]
    Technical Writer IV

    Technical Writer IV

    Intelliswift Software Inc • South San Francisco, CA, United States
    [job_card.full_time]
    Ability to write technical documents, and tenacious attention to detail and consistency, especially with respect to style, format, and layout for visual design simplicity is a must.Previous experie...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Technical Writer : AI-Driven Neuron Documentation

    Senior Technical Writer : AI-Driven Neuron Documentation

    Amazon • San Francisco, CA, United States
    [job_card.full_time]
    A leading technology company is seeking a Senior Technical Writer for AWS Neuron, responsible for documentation strategy, AI-based content, and enhancing customer experiences.The role demands deep ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Technical Support Analyst III

    Technical Support Analyst III

    Public Health Institute • Berkeley, CA, United States
    [job_card.full_time] +1
    If you are a current and active PHI employee, do not use this site to apply for positions.Berkeley, CA;Work From Home - USA. The Public Health Institute (PHI) is an independent, nonprofit organizati...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Architectural Specification Writer - Oakland

    Architectural Specification Writer - Oakland

    Benjamin Moore & Co • Oakland, CA, United States
    [job_card.full_time]
    Architectural Specification Writer - Oakland.At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technical Writer

    Technical Writer

    VirtualVocations • San Francisco, California, United States
    [job_card.full_time]
    A company is looking for a Technical Writer to support the Preclinical Engineering team in Plymouth, MN.Key Responsibilities Collaborate with Research & Development teams and subject matter exper...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Technical Writer

    Senior Technical Writer

    CoreWeave • San Francisco, California, USA
    [job_card.full_time] +1
    CoreWeave is The Essential Cloud for AI.Built for pioneers by pioneers CoreWeave delivers a platform of technology tools and teams that enables innovators to build and scale AI with confidence.Trus...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior AI & ML Technical Writer — Platform Docs

    Senior AI & ML Technical Writer — Platform Docs

    Databricks Inc. • San Francisco, CA, United States
    [job_card.full_time]
    A leading data and AI company based in San Francisco is seeking a Sr.Technical Writer to create customer-focused documentation for their AI and machine learning platform. The candidate will collabor...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Lead Technical Writer

    Lead Technical Writer

    Sift Science • San Francisco, CA, United States
    [job_card.permanent]
    At Sift, we're redefining how modern machines are built, tested, and operated.Our platform gives engineers real-time observability over high-frequency telemetry, eliminating bottlenecks and enablin...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Technical Writer

    Senior Technical Writer

    Contact Government Services, LLC • San Francisco, CA, United States
    [job_card.full_time]
    Employment Type : Full-Time, Experienced.Department : Technology Support.CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support fora larg...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Senior Technical Writer - AI & Infrastructure Content

    Senior Technical Writer - AI & Infrastructure Content

    Salesforce • San Francisco, CA, United States
    [job_card.full_time]
    A leading AI CRM company in San Francisco is looking for an experienced Technical Writer to join their Technology Content Experience team. The role involves documenting AI-powered products, collabor...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted]
    Programming Job Training Program

    Programming Job Training Program

    Year Up United • Berkeley, CA, US
    [job_card.full_time]
    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and / or job placement services, and persona...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Technical Writer - Mechanical

    Technical Writer - Mechanical

    ICONMA • Foster City, CA, United States
    [job_card.full_time]
    Our Client, an AV Manufacturing company, is looking for a Technical Writer - Mechanical for their Foster City, CA location. The technical writer will create and update the technical documentation as...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Technical Writer

    Senior Technical Writer

    CodeRabbit • San Francisco, CA, United States
    [job_card.full_time]
    CodeRabbit is an innovative research and development company focused on building extraordinarily productive human?machine collaboration systems. Our primary goal is to create the next generation of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Staff Technical Writer, Platform

    Staff Technical Writer, Platform

    Databricks • San Francisco, CA, United States
    [job_card.full_time]
    At Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Energy Storage Technical Writer : Standards & Docs

    Energy Storage Technical Writer : Standards & Docs

    Redwood Materials • San Francisco, CA, United States
    [job_card.full_time]
    A leading sustainability firm is seeking a Technical Writer to develop and manage documentation across various business units. Responsibilities include creating technical manuals and ensuring alignm...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Senior Technical Writer : AI-Driven Infra Docs

    Senior Technical Writer : AI-Driven Infra Docs

    Salesforce.Com Inc • San Francisco, CA, United States
    [job_card.full_time]
    A leading technology company is seeking an experienced Technical Writer to document monitoring and availability tools for its AI-powered products. This role focuses on creating comprehensive guides ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Lead Technical Writer

    Lead Technical Writer

    Sift • San Francisco, CA, United States
    [job_card.permanent]
    At Sift, we're redefining how modern machines are built, tested, and operated.Our platform gives engineers real-time observability over high-frequency telemetry, eliminating bottlenecks and enablin...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Technical Writer

    Technical Writer

    TradeJobsWorkForce • 94710 Berkeley, CA, US
    [job_card.full_time]
    Research, write, edit and proofread complex technical data.Create, maintain and update manuals, procedures, specifications and other documents. Create, maintain and update installation instructions,...[show_more]
    [last_updated.last_updated_30] • [promoted]