Business Development Coordinator

Are you passionate about helping others improve their quality of sleep? Join HME Specialists as a Patient Sleep Coordinator and be a part of a team that is dedicated to providing top-notch medical equipment and excellent customer service. As a Problem solver and Empathetic individual, you will play a crucial role in assisting patients with their sleep therapy needs.

This position offers a competitive salary for your skills and expertise. If you thrive in a customer-centric environment and are excited to make a positive impact in people's lives, we encourage you to apply now. You will have benefits such as Medical, Vision, 401(k), Life Insurance, and Paid Time Off. Don't miss this opportunity to be a part of our professional and energetic team!

Who are we? An Introduction

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

What does a Sleep Coordinator do?

The Patient Sleep Coordinator role at HME Specialists is a dynamic position that requires a deep understanding of sleep therapy orders, qualifications, and insurance requirements to guarantee seamless claim submissions. Proficiency in Brightree is essential as you will be tasked with reviewing accounts and addressing inquiries from patients and caregivers throughout the sleep order process. This position involves liaising with multiple sleep centers, identifying processing delays, and proactively communicating with managers to optimize efficiency. Serving as the primary contact for sleep centers and HME account representatives, you will play a vital role in providing order status updates from receipt to setup, ensuring a smooth and customer-centric experience for all involved.

What matters most

To excel in the role of Patient Sleep Coordinator at HME Specialists, candidates must possess a diverse skill set. Strong communication skills, both verbal and written, are essential for effectively interacting with patients, caregivers, and various healthcare professionals. Being reliable, self-motivated, and a self-starter is crucial for managing multiple tasks efficiently and meeting deadlines.

A positive attitude and the ability to listen and respond appropriately to concerns are key attributes for providing exceptional customer service. A comprehensive understanding of sleep and respiratory processes is necessary, as well as the ability to collaborate effectively with team members and be open to new ideas for continuous improvement. Familiarity with Excel is recommended, but not required, while the capability to multitask in a fast-paced environment is a must for success in this role.

Knowledge and skills required for the position are :

• Excellent Communication skills verbal & written
• Reliability
• Self-starter & Self- Motivated
• Positive Attitude
• Listen and respond appropriately
• Full understanding of Sleep & Respiratory Processes
• Works well with others
• Open to new ideas
• Familiar with Excel (recommended not required)
• Ability to Multitask

Are you ready for an exciting opportunity?

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!