Talent.com
Team Leader
Team LeaderH&R Block • Owasso, OK, US
Team Leader

Team Leader

H&R Block • Owasso, OK, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A typical day... As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It would be even better if you also had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What you'll bring to the team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why work for us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Sponsored Job #35936

    [job_alerts.create_a_job]

    Team Leader • Owasso, OK, US

    [internal_linking.similar_jobs]
    Retail Wireless Store Manager

    Retail Wireless Store Manager

    T-Mobile USA, Inc. • Owasso, OK, United States
    [job_card.full_time] +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Family-Nurse Practitioner - Oklahoma Lakeside Community in Foothills of Ozarks

    Family-Nurse Practitioner - Oklahoma Lakeside Community in Foothills of Ozarks

    Enterprise Medical Recruiting • Sperry, OK, United States
    [job_card.full_time]
    A Family-Nurse Practitioner position is available at an established clinic in Grove, Oklahoma.The ideal candidate must have at least two years of experience in primary care and be able to work with...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    RN Clinical Lead Cardiac Stepdown Unit

    RN Clinical Lead Cardiac Stepdown Unit

    Ascension • Bartlesville, OK, United States
    [job_card.full_time]
    Full-time, Day Shift, 7am-7pm, 12hr shifts, 36hrs per week.Ascension Jane Phillips Medical Center.Various health insurance options & wellness plan. Retirement benefits including employer match plan....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Assistant Store Leader

    Assistant Store Leader

    Quick Quack Car Wash • Tulsa, OK, US
    [job_card.full_time]
    As the full-time Assistant Store Leader, you are the store's direct influencer in developing and implementing the business strategy and leading the daily operations of the store.Your passion lies i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SAP Plant Operations Lead

    SAP Plant Operations Lead

    RIT Solutions • Tulsa, OK, US
    [job_card.full_time]
    FTE : SAP Plant Operations Lead Remote (onsite preferred) with 25% travel.Job Description A well-known, name brand food manufacturing company, in their efforts to hire an SAP Plant Operations Lead (...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Product Design Team LeaderNewEMEA Remote

    Product Design Team LeaderNewEMEA Remote

    Fundraise Up • Tulsa, OK, US
    [filters.remote]
    [job_card.full_time]
    Interested in building your career at Fundraise Up? Get future opportunities sent straight to your email.Accepted file types : pdf, doc, docx, txt, rtf. Accepted file types : pdf, doc, docx, txt, rtf.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead, Sales Part Time

    Team Lead, Sales Part Time

    Crocs • Jenks, OK, US
    [job_card.part_time]
    And that's exactly how we like it.Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Shift Leader

    Shift Leader

    Pizza Hut • Owasso, OK, US
    [job_card.full_time]
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...[show_more]
    [last_updated.last_updated_30]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Dewey, Oklahoma, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Creatives Delivery Team Lead (Contract, Remote)

    Creatives Delivery Team Lead (Contract, Remote)

    Infuse • Tulsa, OK, US
    [filters.remote]
    [job_card.full_time]
    Creatives Delivery Team Lead (Contract, Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every hum...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Therapy / Rehab - PT

    Therapy / Rehab - PT

    Ascension Jane Phillips Medical Center - Bartlesville - EinsteinII • Bartlesville, OK, United States
    [job_card.full_time]
    Ascension Jane Phillips Medical Center - Bartlesville - EinsteinII.Please inquire for local rates.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Process Tech (1009)

    Process Tech (1009)

    Pregis Corporation • Tulsa, OK, United States
    [job_card.full_time]
    We're Not Just in the Packaging Business-We're in the "Wow" Business.Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainabl...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Free People Key Holder

    Free People Key Holder

    Urban Outfitters • Tulsa, OK, US
    [job_card.full_time]
    A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team.This includes driv...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Therapy - OT

    Therapy - OT

    Compassus - Bartlesville Home Health • Bartlesville, OK, United States
    [job_card.full_time]
    Compassus - Bartlesville Home Health.Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you find...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Rehab Therapy - PT

    Rehab Therapy - PT

    Ascension St. John Jane Phillips • Bartlesville, OK, United States
    [job_card.full_time]
    At MedUS Healthcare, our vision is to become a necessary and exemplary partner in the care of our clients, while meeting the employment goals of our healthcare providers and their families.We belie...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Lead, Petsense

    Team Lead, Petsense

    Tractor Supply • Tulsa, OK, US
    [job_card.full_time] +1
    This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer ser...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Entry Level Insurance Sales - No Sales Experience Required!

    Entry Level Insurance Sales - No Sales Experience Required!

    Platinum Supplemental Insurance • Bartlesville, Oklahoma
    [job_card.full_time]
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Drive with DoorDash

    Drive with DoorDash

    DoorDash • Bartlesville, OK, US
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]