Operations Coordinator

Job Description

Job Description

We are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support and streamline day-to-day operational activities across multiple departments in a fully remote environment. The successful candidate will play a critical role in ensuring efficient workflows, accurate documentation, timely communication, and operational compliance.

This role requires strong coordination skills, the ability to manage multiple priorities, and a solid understanding of operational processes within a remote setting.

Key Responsibilities

Coordinate daily operational activities to ensure smooth and efficient business processes

Support cross-functional teams by managing schedules, task assignments, and workflow tracking

Monitor operational performance metrics and prepare regular reports for leadership

Maintain accurate records, documentation, and operational databases

Assist in process improvement initiatives to enhance efficiency and productivity

Serve as a central point of contact between internal teams and external stakeholders

Track project timelines, deliverables, and follow up on pending actions

Ensure compliance with internal policies, procedures, and operational standards

Support onboarding, documentation, and administrative coordination for remote staff

Handle confidential and sensitive information with professionalism and discretion

Required Qualifications

Must currently reside in Canada

Must possess a valid government-issued ID (e.g., Canadian Passport, Drivers License, Permanent Resident Card)

Bachelors degree in Business Administration, Operations Management, or a related field (preferred but not mandatory)

Minimum of 2 years of experience in operations coordination, administrative support, or a similar role

Strong organizational and multitasking skills with exceptional attention to detail

Excellent written and verbal communication skills

Proficiency in Microsoft Office (Word, Excel, Outlook) and collaboration tools such as Google Workspace, Slack, or Microsoft Teams

Ability to work independently and manage time effectively in a remote environment

Preferred Qualifications

Experience working in a fully remote or hybrid work environment

Familiarity with project management tools such as Asana, Monday.com, Trello, or Jira

Basic understanding of operational reporting and data tracking

Experience supporting cross-functional or distributed teams

Technical Requirements

Reliable high-speed internet connection

Personal computer / laptop capable of supporting remote work tools

Comfortable using cloud-based systems and virtual communication platforms

Core Competencies

Strong problem-solving and analytical skills

High level of professionalism and integrity

Ability to adapt to changing priorities and business needs

Strong interpersonal and collaboration skills

Self-motivated with a results-driven mindset

Benefits & Compensation

Competitive salary based on experience and qualifications

Fully remote work environment within Canada

Paid time off and statutory holidays

Professional development and growth opportunities

Supportive and collaborative remote team culture

Compliance Notice

This position is open only to candidates who reside in Canada and can provide valid identification as part of the employment verification process.