Licensed Refrigeration Service Technician - CT

Job Description

Job Description

Licensed Refrigeration Technician (CT)

Ready to take your skills to the next level? Join a team that values craftsmanship, growth, and industry excellence.

Joe Warren & Sons Co. (JWS) is continuing to expand in Connecticut and Rhode Island and we’re looking for a licensed Connecticut Refrigeration Technician to be a key player in our growing team. Since 1991, JWS has built a rock-solid reputation across New England, delivering expert service in commercial refrigeration and kitchen equipment. We’re family-led, customer-focused, and technician-driven, and we take pride in our supportive culture and commitment to high-quality service.

If you’re an experienced, CT-licensed technician eager to leverage your expertise in refrigeration and food equipment repair, this is your opportunity to be part of something big.

Refrigeration Field Service Technician Responsibilities

• Travel to client sites to diagnose and repair refrigeration and ice machine equipment.
• Ensure clear and accurate paperwork for all customer services.
• Coordinate with the Parts Department for precise parts identification and ordering.
• Ensure timely and professional installation of ordered parts.
• Keep the service truck tidy and maintain an organized inventory of parts and tools.
• Engage with manufacturers, sales reps, dealers, and customers.
• Identify service challenges, gather relevant data, and formulate effective solutions.
• Collaborate with manufacturers for equipment diagnosis when required.
• Offer top-tier service and clearly communicate service requirements to customers.
• Advocate for and suggest additional JWS services to customers as appropriate.
• At JWS, we value teamwork and knowledge-sharing, technicians are encouraged to mentor and support junior team members, helping to develop their skills while fostering a collaborative and high-performing service team.

Physical Requirements : This role involves physical activity including walking, standing, driving, sitting, squatting, kneeling, reaching overhead, bending, twisting, and turning for up to an 8-hour workday. Candidates should also expect windshield time while traveling between client locations

Field Service Technician Qualifications

Total Compensation : $80,000.00 - $120,000.00+ per year based on experience

Field Service Technician Benefits :

We are currently unable to sponsor work visas for this position. Applicants must be authorized to work in U.S. without sponsorship.  As an Equal Opportunity Employer, we provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.

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