Sales and Customer Support Representative (B2C)CrewBloom • New Orleans, LA, US
Sales and Customer Support Representative (B2C)
CrewBloom • New Orleans, LA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Manage and respond to approximately 20,000 WhatsApp messages over a five-week period Provide accurate information, resolve customer inquiries, and assist with product-related questions Engage customers in a friendly, professional manner to promote products and drive sales Coordinate with the team to ensure 24 / 7 message coverage Maintain customer satisfaction by following up on inquiries and ensuring timely resolution Track and document customer interactions and feedback accurately
Sales And Customer Support Representative
We are seeking motivated and detail-oriented Sales and Customer Support Representatives to join our client's for a high-volume customer engagement project. In this role, you will manage incoming and outgoing communications through WhatsApp, ensuring prompt, professional, and personalized responses to customers. You'll play a key role in handling large message volumes, maintaining excellent customer service, and driving sales conversions.
The starting rate for this role is 6 USD per hour.
Schedule : 6 days a week (MondaySunday) Rotational 8-hour shifts with overlapping coverage to ensure round-the-clock support
Project Duration :
- 5 weeks (with potential for extension based on performance and project needs)
Job Responsibilities :
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