Compliance Manager

Founded in 1968, HYTORC is the worldwide leader in industrial bolting solutions. Our mission is to optimize safety, quality and schedule, in industrial bolting through innovative solutions and an unyielding commitment to world class customer service. With over 55 years of experience focused entirely on developing new technologies for hydraulic, electric and pneumatic torque wrenches, while creating a worldwide 24/7 service network, HYTORC has become the most trusted name in the industry.

Today HYTORC boasts a series of smart bolting systems that communicate with in-house developed apps for system control, data exchange, and software updates. We are proud to be recognized as the innovation leader in our industry, providing award winning solutions to leading businesses globally. Our customers are in various industries, not limited to Oil & Gas, Wind Power, Nuclear, Aerospace, Transportation including SpaceX, GE, NFL Stadiums, Boeing, Tesla and many more.

General Purpose:

The Compliance Manager is responsible for implementing and maintaining HYTORC’s Quality Management Systems, handling the day-to-day quality activities in our South Hackensack location, coordinating calibration activities globally and driving continuous improvement.

Essential Duties and Responsibilities

• Implementing, maintaining and driving continuous improvement of HYTORCS QMSs and accreditation’s, including ISO/IEC 17025, ISO 9001:2015, TUV, KHNP, AD2000, and ISO 80034 Ex Products System, for domestic and international locations.
• Managing quality issues and customer complaints.
• Facilitating root cause analysis, implementing problem appropriate corrective and preventive actions.
• Conducting internal and supplier audits against appropriate standards and guidelines.
• Hosting UL/ETL routine inspections and handling issues that arise.
• Coordinating with Calibration Lab Managers on quality and equipment needs and issues.
• Routinely auditing calibration activities for potential process deviations.
• Developing and maintaining uncertainty budgets for the calibration laboratories.
• Developing, monitoring, and maintaining repeatability and proficiency tests used for trend analysis.
• Designing and evaluating standard operating procedures for calibration asset management software and uncertainty software for laboratory calibration standards and customer calibration events.
• Assisting Engineering with the evaluation of new calibration methods and procedures.
• Using statistical techniques to analyze and validate measurement standards and processes.
• Ensuring that intermediate checks are performed on calibration standards,
• Authorizing short term extension of intervals on HYTORC standards when requested and to meet HYTORC needs based on valid reasons for interval extension or end of period reliability data.
• Supervising the laboratory’s inter-laboratory proficiency testing program and ensuring it is maintained.
• Providing training on all QMSs, including re-verification of all personnel as necessary to maintain confidence in tests and/or calibrations performed.
• Providing leadership and guidance to the Quality and other departments.
• Coordinating with HYTORC’s service department to support actions associated with customer feedback.
• Reporting on department and other KPIs.

Supervisory Responsibilities

• Compliance Team (2 Associates)
• Additional resources may be added over time as we grow, and needs identified

Education/Experience Required

• Bachelors degree in a technical field or 8 plus yrs of related experience
• ISO/IEC 17025 (minimum of 5 years’ experience). Experience in calibration and metrology for force/torque and pressure.
• ISO 9001:2015 (minimum of 5 years’ experience).
• Three years of experience supervising and managing personnel.
• Must be able to understand and interpret statistical data and read drawings
• Excellent communication skills to interface with the customer (internal and external) and with all levels within the organization.
• Excellent problem-solving skills.
• Ability to perform uncertainty evaluation and analysis for measurement standards and associated measurement processes.

Computer Skills Necessary

• Microsoft Excel, Word and PowerPoint.
• SAP and/or other ERP Systems

Physical Demands/Requirements

• Ability to lift 30 lbs. with assistance.
• Ability to travel domestically and internationally up to 40% of the time.

Work Environment: Office, Warehouse, and Labs.

The actual base salary a successful candidate will be offered will vary based on factors relevant to the position, as well as geography of the selected candidate. The salary range for this role is $110,000 - $125,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

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