Warehouse Clerk - AM Shift

Job Description

Job Description

Description :

General Purpose : The Warehouse Clerk serves customers by processing orders, resolving problems and positively communicating with customers to ensure they meet company and customer requirements.

Primary Duties & Responsibilities :

1. Properly processes customers’ orders; troubleshoots orders and resolves discrepancies as needed.

2. Properly utilizes warehouse management system and maintains appropriate documentation.

3. Coordinate and update warehouse employees regarding new and modified customer orders.

4. Review shipping and receiving reports to ensure accurate and on-time deliveries.

5. Provides exceptional customer service to incoming callers, customers, and carriers.

6. Proactively communicates with customers, employees, and the management team to ensure necessary requirements are met.

7. Processes, audits, and files various documentation.

8. Performs various office support activities.

9. Regular and consistent attendance and punctuality are job requirements.

10. The ability to get along with others and be non-violence is a job requirement to promote a positive team environment consistently.

11. Assist other employees in the performance of their assigned duties when necessary.

Other Duties :

1. Perform other tasks and / or duties as they may be assigned.

Employee Responsibilities :

1. Conducts oneself and operates equipment and acts in accordance with all company policies, safety rules, regulations, and laws, including wearing proper personal protective equipment.

2. Conducts oneself in a positive professional manner at all times.

3. Takes advantage of all opportunities to attend training sessions to upgrade knowledge.

4. Continually recommend measures to improve production and quality methods, equipment performance and use, safety, and workplace environment.

5. Make suggestions for improving the company.

Minimum Qualifications :

Education and Experience :

1. High school diploma or equivalent preferred.

2. One year of customer service experience is preferred.

Required Licenses, Certifications, and / or Knowledge :

1. Principles and practices of effective customer service.

2. May require material handling certification.

3. Knowledge of warehouse operations.

Skills and Abilities Required to Perform Job :

Cognitive :

1. Reasoning, reading, language, and communication skills, both oral and written are required on the job as well as basic mathematics.

2. The ability to follow specific directions and perform a variety of duties in an environment that may often change is a requirement.

3. Work within precise standards of accuracy and within time limits and rate information using standards that can be measured or checked.

4. Ability to coordinate and perform multiple tasks at a fast pace.

5. Ability to judge distances accurately.

6. Repeat tasks of short duration according to a set procedure.

7. Evaluate information using measurable standards to make decisions based on that information.

8. Ability to acquire and maintain required certifications.

9. Ability to read gauges properly.

10. The ability to get along with others and non-violence is required to consistently promote a positive team environment.

11. The ability to attend work with punctuality is required on a regular and consistent basis.

12. The ability to work as a productive and successful member of a group or team in the work environment is required.

Physical Demands / Work Environment :

1. Work is performed in a warehouse environment.

2. Working environments, include but are not limited to the warehouse, climate-controlled office, and a variety of work environments and outside travel.

3. Work activities include a normal range of motion. May be required to lift, carry, push, and pull items weighing up to 70 pounds.

4. A full range of body motion is required on the job to include frequent sitting, bending, stooping, crouching, lifting, carrying, grasping, pinching, feeling, walking, standing, climbing, driving, pushing / pulling, handling, balancing, and reaching on all planes.

5. Fine motor coordination, fine finger dexterity, manual dexterity, and eye-hand-foot coordination are required.

6. Seeing (naturally or with correction), listening, hearing, talking, communicating, spatial, form and depth perception, color discrimination, and field vision is also needed.

7. Performs a variety of tasks involving dexterous use of legs, feet, arms, hands and fingers, and tools and equipment.

8. May be exposed to excessive temperatures, noise, dirt / dust, hazardous chemicals, traffic hazards, variable light, vibration, and moving machinery or equipment.

9. May be required to wear a protective hard hat, reflective clothing, earwear, eyewear, gloves, footwear, or other required protective attire.

16.50-19.00 / hourly based on experience. Full benefits, medical, dental and 401K.

JOB DESCRIPTION and SPECIFICATIONS

This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents. These essential functions and / or requirements of this position may be amended, added to, deleted, or varied from at any time at Berner Food & Beverage’s sole discretion, in accordance with the law. Your employment with Berner Food & Beverage will be treated as employment at will and may be terminated by you or Berner Food & Beverage at any time for any reason so long as that reason is not prohibited by law, or by no reason whatsoever.

I understand the requirements of this position and agree without reservation that based on this job description, I will be able to perform the essential functions of the position, with or without reasonable accommodation.

Requirements :