Event Manager | Full-Time | NOW Arena

Oak View Group

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet .

Position Summary

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire train schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff / security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.

This role pays an annual salary of $55000-$65000

Benefits for Full-Time roles : Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until February 20 2026.

About the Venue

NOW Arena is an 11800-seat multi-purpose family entertainment cultural and sports center. Seating capacity for the arena ranges from 3000-6000 for theater shows; 9400 for football hockey lacrosse and soccer games; 10000 for basketball games and 11800 for concerts. The Hideaway Brew Garden is adjacent to the arena where we provide live music and entertainment to the local community over the summer months.

Responsibilities

• Advance plan service and supervise all events
• Plan direct and evaluate the work of subordinates
• Provide leadership and guidance for event personnel
• Analyze challenges identify alternative solutions and project consequences of proposed actions and implement recommendations in support of organizational objectives
• Communicate clearly and concisely in the English language both orally and in writing
• Establish and maintain effective working relationships with lessees / clients co-workers part-time staff contractors patrons / public and municipal officials
• Work a flexible schedule including long nights early mornings weekends & holidays as needed
• Complete all duties with a customer service focus through teamwork & dedication to Oak View Groups principles
• Assist in the preparation of building to meet the requirements of upcoming events / shows
• Assist with the completion of pre-show event financial estimates
• Assist with the completion of post-show event settlements
• Advise lessees on services available from independent contractors for events
• Recruit train and supervise event & security staff
• Create work schedules for event & security staff delegate assignments and review performance / results
• Function as a liaison between users of the facility and the facility staff
• Recommend and evaluate required event staffing levels
• Coordinate communication between building staff and show staff during load in and load out
• Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
• Maintain equipment (radios metal detection wands etc.) for all event and security staff
• Make hospitality arrangements as needed
• Communicate with municipal officials including police fire and medical services event staff and public to ensure security of patrons and events run smoothly
• Review emergency planning procedures with all event staff for each event
• Create and distribute detailed data sheets prior to every event
• Prepare and approve bi-weekly payroll for all event staff and security staff
• Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
• Serve as Manager on Duty as scheduled
• Other duties and responsibilities as assigned

Qualifications

Strengthened by our Differences. United to Make a Difference

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens our people improves our service and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.

Required Experience :

Manager

Key Skills

Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 55000 - 65000