Travel Program AssociateGolden Technology • Chapel Hill, NC, United States
Travel Program Associate
Golden Technology • Chapel Hill, NC, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Knowledge of the Concur Travel System and the Web Travel System Ability to interpret and enforce policy requirements. Strong customer service through both written and verbal communication. Demonstrates / explains use of the system to customers. Ability to identify process errors and escalate issues as necessary Experience with expense report submissions for accurate documentation and information requirements Knowledge of university, state and federal policies for compliance purposes Family-first culture that values balance and support. Career development through mentorship, opportunities, and investment in our people. Community impact by dedicating time, talent, and resources to the places we live and work. Exciting opportunities with innovative companies. Guidance from a recruiting team with decades of experience. A professional, supportive culture built on trust and collaboration.
The Role :
Title : Travel Program Associate
Location : Remote
Type : Contract
What You'll Do :
Our client is looking for a Travel Program Associate to join their team! This position will process expense reports and reimbursement requests within established guidelines and with knowledge of operational processes and procedures. Responsibilities will include :
- Respond promptly and accurately to customers on policy and procedure questions.
- Communicate accurately and clearly to customers through both written and verbal response.
- Engage higher-level staff or supervisor as needed to assist and respond to customers.
- Serve as a subject matter expert on policy and procedure.
- Maintain productive and collaborative work relationships with team members and customers.
Required Qualifications :
Why Golden Technology?
Founded in 1997, Golden Technology has grown from a two-person vision into a trusted partner for Fortune 500 clients nationwide. Along the way, we've built a culture centered on family, professional growth, and giving back to our communities through our Golden Community initiatives.
Here's what sets us apart :
What's In It for You
Ready to take the next step?
Apply today and let's build your brighter future together.
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Travel Program Associate • Chapel Hill, NC, United States
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