Business Development Manager

Relationship Manager

We are seeking an outgoing and customer service-oriented relationship manager to join our organization and work with our customers, Plumbers and HVAC technicians / owners. In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions. Maintain good relationships with clients so that the business can maximize the value of those relationships. Identify key contacts at potential client companies to establish and foster relationships. Participate in one-on-one meetings with clients to explain services to guide their choices. Understand the problems and challenges of clients, address those needs. Grow the business by identifying new sales and business development opportunities. Monitor and assess the activities of our competitors to proactively satisfy and retain our clients. Provide excellent service to maintain a positive reputation for the business. Resolve any customer complaints promptly and professionally. Set revenue targets and develop and execute a strategy to meet them.

Qualifications : Professional relationships with Plumbers, HVAC techs / owners preferred. Ability to build, foster, and maintain positive professional relationships. Devotion to high-quality customer service. Excellent interpersonal communication skills. Keen analytical and research abilities. Knowledge of relationship management best practices. Problem-solving and conflict resolution capabilities. Willingness to develop an in-depth understanding of the business and related services. 3+ years of experience in a sales or customer service role. Outgoing and customer-oriented attitude. General Construction or Restoration Experience.

Benefits : Car mileage reimbursement, vacation and paid time off, health, dental, vision insurance.

Job Type : Full-time. Pay : $65,000-$90,000 per year (salary & commission) 1st year. $85,000-$110,000 2nd year. Salary is $55,000-$65,000 per year. Commission is 7% of Gross Profit.

Flexible work from home options available.