Auto Repossession Claims Processor

You'll independently manage an inventory of claims, which may include conducting investigations, reviewing video recordings, and evaluating damages to determine the severity of each case.

You'll resolve cases by working with individuals, clients and/or attorneys to settle on the value of each case.

Investigate claims such as: Breach of Peace, Trespass, Conversion/Wrongful Repossession, Damage to Vehicle or Property, Personal Property Theft/Loss, FDCPA Violations, TCPA, Bankruptcy Stay Violations, Defamation/Reputation Claims,

Key Responsibilities

• The primary responsibilities include investigating, evaluating, negotiating and resolving assigned claims
• Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.

• Prepares and facilitates communication for resolution via telephone, email
• Investigate incidents involving alleged bodily injury and/or property damage

Knowledge, Skills & Abilities

• You have an aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.
• You possess strong negotiation and analytical skills.
• You are detail-oriented and thrive in a fast-paced work environment.
• Strong organizational abilities and attention to detail
• Strong analytical, communication, and problem-solving skills

Schedule:

• 8 hour shift, Monday to Friday, Ability to Commute: Plano, TX 75074
• Work Location: In person