Director, Retail NAM

Director, Retail Nam

Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc'teryx, Peak Performance, Atomic and Wilson.

The Mountain Sport Company, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon's commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.

Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon's heritage, culture, and commitment are tied together by one simple concept : the world's leading mountain people creating the world's leading mountain products. Salomon is responsibly committed towards the outdoor through its sustainable program. Diversity is one of Salomon's five values, therefore we are committed to creating an inclusive environment for all.

Salomon is headquartered in Annecy, France.

Job Description

The Director, Retail Operations NAM, plays a critical role in building the operational foundation for a rapidly growing retail organization. This leader will design, implement, and scale processes, systems, and tools that enable operational excellence across all stores.

The Director is responsible for developing, executing, and optimizing the overall Retail Long Range Business Planning & Strategy across the NAM Region, ensuring alignment with the company's global vision and objectives. Reporting directly to the Salomon Retail Vice President, NAM, this role oversees all aspects of the retail business, including strategic execution, daily operations, and full Profit & Loss (P&L) accountability. The Director drives growth, profitability, and operational excellence while delivering a seamless customer experience and maintaining the brand's positioning in the market.

Essential Duties & Responsibilities :

Strategic Leadership :

• Develop and execute a comprehensive retail strategy aligned with global and regional objectives, focusing on growth, profitability, and brand equity.
• Design and implement scalable operating procedures, standards, and systems to support rapid growth (e.g., SOPs for retail stores).
• Contribute to the ongoing development of the global retail playbook, reporting structures, and processesensuring consistency while adapting for regional nuance.
• Serve as the central hub for field communications, streamlining store messaging, performance reporting, task management, project delivery, and feedback loops.
• Proactively identify risks and obstacles, adapting strategies in real time to ensure seamless store operations and sustained business performance.
• Partner cross-functionally to drive continuous improvement and innovation across retail operations and DTC initiatives.

P&L and Financial Management :

Retail Operations :

Team Leadership and Talent Development :

Customer Experience and Brand Alignment :

Qualifications

This role requires a dynamic and visionary leader with a proven track record of driving DTC business performance, managing complex operations across diverse markets, and fostering innovation in a fast-paced environment.

The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :

Physical Demands & Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to travel, talk and hear. The employee is frequently required to sit, stand and walk. The employee must occasionally kneel, stoop, crouch, twist and lift to 30 pounds, with or without accommodations.

Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

The noise level in the work environment is usually moderate, but can involve exposure to varying noise levels, ranging from moderate to loud, as well as flashes of light.