Customer Success Manager/Account ManagerAppodeal • Denver, CO, US
[error_messages.no_longer_accepting]
Customer Success Manager / Account Manager
Appodeal • Denver, CO, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Act as the main point of contact for key demand partners, maintaining strong, long-term relationships. Support and grow existing client accounts, monitor performance metrics, and identify opportunities for expansion. Help customers optimize monetization strategies using BidMachine's exchange and tools. Monitor and fine-tune QPS settings and ensure the health of integrations across partners. Provide strategic guidance and troubleshoot client issues to maximize performance and revenue potential. Develop tailored growth plans for assigned partners, aligned with KPIs such as UA, Monetization, and Product metrics. Conduct training sessions and workshops for partners on best practices in programmatic advertising and mobile monetization. Collaborate cross-functionally with Product, Engineering, and Sales to advocate for client needs and improve our offerings. Analyze customer data, prepare reports and insights, and forecast performance trends. 3+ years of experience in Customer Success, Account Management, or Business Development in the AdTech / Programmatic ecosystem. Strong understanding of SSPs, DSPs, RTB, and programmatic trading. Hands-on experience with demand-side partners (e.g., Moloco, Adikteev, Liftoff) and brand / agency clients. Knowledge of key advertising metricsCPM, eCPM, Fill Rate, ROAS, LTV, etc. Familiarity with attribution platforms (Appsflyer, Adjust, Singular) is a plus. Ability to create clear documentation (e.g., QBRs, reports, success plans). Excellent communication, analytical, and relationship-building skills. Fluent in English. Work with a global AdTech team driving innovation in programmatic advertising. Flexible remote / hybrid work model with offices in Barcelona and Warsaw. Opportunity to shape the customer success function within a fast-growing company. Collaborative and transparent team culture focused on growth and excellence.
Customer Success Manager / Account Manager
Appodeal is a dynamic US-based product company with a truly global presence. We have offices in Warsaw, Barcelona and Virginia along with remote team members located around the world. Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
At Appodeal, we're more than just a companywe're a team united by a common mission : to help every person discover and grow their talents!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here's what we value, and what we hope you do too :
- Continuous Learning and Growth : We are passionate about learning, growing personally, and building rewarding careers.
- Making an Impact : We are committed to building a history-defining company that leaves a lasting impact on the mobile app industry.
- Solving Exciting Challenges : We tackle complex problems every day, supported by a team of world-class professionals and mentors.
- Enjoying the Journey : We believe in having fun while working toward our goals.
About the Role
We're looking for a Customer Success Manager / Account Manager to join our BidMachine Premium Programmatic Advertising Exchange team.
In this role, you'll focus on the demand side of our businessbuilding relationships with partners, optimizing inventory flow, and maximizing revenue opportunities. You'll collaborate closely with internal teams (Product, Engineering, Operations) and external partners to ensure customer success and long-term growth.
The ideal candidate is data-driven, proactive, and fluent in AdTech dynamicswith experience in SSPs, DSPs, PMPs, Ad Exchanges, Agencies, and Brands.
Key Responsibilities
Requirements
Why Join Us
Ready to join us? Apply now and help shape the future of programmatic advertising with BidMachine.
[job_alerts.create_a_job]
Customer Manager • Denver, CO, US
[internal_linking.related_jobs]
Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money.We do this through the power of maps.
Our customers use Propeller’s integrated hardware and...[show_more]
As a Customer Success Advisor, you'll support customers by helping them realize more value from their Autodesk solutions.
Your strong understanding of customer needs and proactive approach will allo...[show_more]
Our AI-driven software solution provides highly accurate, seamless capture of supply and implant usage in real-time, and generates actionable insights to healthcare systems, enabling better revenue...[show_more]
As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process.This role req...[show_more]
Pinnacle Partners Management, Inc.Now, we need a Customer Success Associate in Denver who’s passionate about people and fiber.
The Customer Success Associate will be the warm, guiding voice helping ...[show_more]
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service.
Managers and MITs play a key leadership role, expected to Live The Ple...[show_more]
No one knows our local markets better than our talented sales and marketing teams, and our award-winning Adtaxi digital marketing agency provides cutting-edge cross-platform solutions.Adtaxi, a cli...[show_more]
Candidate must reside in MST or PST state •.It's not everyday that you consider starting a new career.We're RingCentral, and we're happy that someone as talented as you is considering this role.Firs...[show_more]
A leading tech firm is seeking a Head of Customer Success to oversee and improve customer engagement and retention.This remote role involves leading multiple teams, enhancing onboarding processes, ...[show_more]
A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.Key Responsibilities Manage a team of Customer Support Engineers and support global custome...[show_more]
Here at Appian, our values of Intensity and Excellence define who we are.We set high standards and live up to them, ensuring that everything we do is done with care and quality.We approach every ch...[show_more]
HHAeXchange is the leading technology platform for home and community-based care.Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to...[show_more]
Senior Customer Success Manager.Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology.
As part of our transformation, we are buildi...[show_more]
ArcSite is the leading mobile sketching and drawing-based takeoff and estimating solution, trusted by designers, field sales teams, technicians, and inspectors.
Our intuitive platform empowers users...[show_more]
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission.
Outlier is committed to improving the intelli...[show_more]
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.
All team members receive a competitive base salary and compensation pack...[show_more]
Manager of Customer Success Managers.Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology.
As part of this transformation, we are bui...[show_more]
Hybrid role, 1 day a week in office.This Jobot Job is hosted by : Jamie Beene.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary : $65,000 - $92,500 pe...[show_more]
Customer Success Manager
Propeller • Denver, Colorado, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Customer Success Advisor - AMER
PlanGrid • Denver, CO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Success Manager
AssistIQ • Denver, CO, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_variable_days]
Dealer Success Manager
Capital One • Denver, CO, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Customer Success Associate
Pinnacle Partners Management • Denver, Colorado, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Manager In Training
AutoZone • Northglenn, CO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Digital Client Success Manager
MediaNews Group • Denver, CO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Success Manager
RingCentral, Inc • Centennial, CO, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Head of Customer Success — Remote, Growth & Retention
ArcSite • Denver, CO, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Manager
VirtualVocations • Littleton, Colorado, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Success Manager (Public Sector)
Clearance Jobs • Denver, CO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Success Manager
HHAeXchange • Denver, CO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Customer Success Manager (Legal AI Solutions)
Colorado Staffing • Denver, CO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Head of Customer Success
Arcsiteapp • Denver, CO, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Service Manager (Remote)
Scale AI • Denver, Colorado, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_less] • [promoted] • [new]
Account Manager, Technical
T-Mobile USA, Inc. • Denver, CO, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Manager, Customer Success Manager
Denver Staffing • Denver, CO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Customer Success Manager
Jobot • Denver, CO, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]