Food Service Worker - Norfolk State University

Job Description

Overview

The Food Service Worker in our campus dining facility at Norfolk State University is an essential team member responsible for various tasks in the food service operation. This role involves food preparation, customer service, maintaining cleanliness, and contributing to a positive dining experience for students, faculty, and staff.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Responsibilities

• Prepare menu items following recipes and portion sizes for consistent quality and timely service.
• Provide exceptional customer service, taking orders, answering inquiries, and addressing concerns.
• Maintain dining, kitchen, and serving area cleanliness following safety standards.
• Assist with receiving, organizing, and stocking supplies and equipment.
• Follow food safety and health regulations and cooperate with team members to ensure smooth dining operations.

Qualifications

• High school diploma or equivalent
• Prior food service experience preferred but not required.
• Customer-oriented with strong communication and teamwork skills.
• Adaptability and physical stamina for a fast-paced, collaborative environment.

Who We Are:

Norfolk State University is a historically Black university located in Norfolk, Virginia, USA. Established in 1935, it has a strong commitment to providing accessible and quality higher education to African American students. Norfolk State offers a wide range of undergraduate and graduate programs, focusing on academic excellence, research, and preparing students for leadership roles in their communities and beyond.

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose
• Give back to our communitiesCelebrate diversity
• PeopleDo the right thingTreat people the way you want to be treatedAlways do your bestBe accountable for our actions
• PerformanceServe the highest quality foodProvide world-class serviceMaintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.