Client Advisor

Client Advisor

KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast. Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease. Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details.

We are looking for a Client Advisor to join our store team in our Mercer Flagship.

As a Client Advisor, you will be an ambassador of the brand, ensuring that every client is treated according to the KHAITE standards. You will strive to discover your clients and their every need, and to guide them across all categories of the brand. You will proactively reach out to your clients on a consistent basis in order to achieve individual and team goals.

Essential Duties & Responsibilities :

• Achieve individual and team objectives, be accountable for sales results and support the team in their sales
• Welcome every client and enhance their experience, advise Clients across the brand and all product categories
• Demonstrate strong commercial mindset and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new clients and build long term Client relationships
• Develop the highest standards of brand and product knowledge
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Respect KHAITE brand standards in terms of grooming and behavior
• Demonstrate a thorough understanding of the company's policies
• Depending on specific store needs, additional responsibilities could include : working with stock and store operations, visual merchandising, after-sales

Skills & Requirements :

Our Values :

We Offer :

KHAITE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. KHAITE recruits and recognizes all types of talent and singularities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.