Medical Office - Front Desk Receptionist

Front Desk Receptionist

100% Onsite - Full- Time - Direct Hire $22.64 per hour

The Front Desk Receptionist is the first point of contact for patients and visitors, playing a key role in creating a welcoming and professional environment. This role ensures smooth front-office operations by handling patient intake, scheduling, insurance verification, payments, and general administrative support all while delivering exceptional customer service.

Key Responsibilities :

• Greet patients and visitors, answer inquiries, and provide directions.
• Register patients, verify insurance, and process billing fees and payments.
• Manage daily patient reminder calls and appointment scheduling via EHR system.
• Maintain accurate and up-to-date client files, charts, and records.
• Provide administrative support such as typing, filing, and handling mail / fax services.
• Assist with maintaining a clean, professional lobby and office environment.
• Perform opening and closing duties as needed.
• Collaborate with staff and billing teams on patient account matters.

Required Qualifications :