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Technical Customer Success Manager
Technical Customer Success ManagerVirtualVocations • Olympia Heights, Florida, United States
Technical Customer Success Manager

Technical Customer Success Manager

VirtualVocations • Olympia Heights, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Technical Customer Success Manager to own and grow strategic enterprise accounts.

Key Responsibilities

Own enterprise customer accounts end-to-end, ensuring adoption, performance, and growth

Collaborate with customer product and engineering teams to design, deploy, and optimize solutions

Drive measurable outcomes across KPIs, troubleshoot integration challenges, and advocate for customer priorities

Required Qualifications

5+ years in a customer-facing, technical role such as Technical CSM or similar

Proven success in managing enterprise customer relationships and driving growth

Strong technical fluency with APIs, integrations, and debugging workflows

Experience advising product / engineering leaders and translating technical concepts into business outcomes

Demonstrated ability to rapidly master a product and guide customers effectively

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Technical Manager • Olympia Heights, Florida, United States

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