Call Center Customer Service Representative - Sales (Hybrid)

Job Opportunity At At&T

This hybrid position reports to our Lakeside Blvd location in Richardson, Texas and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location.

This is your opportunity to be the voice of AT&T a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Our Customer Service Representatives earn between $15.00 - $17.41 and additional commission with no cap if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education / training.

As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What your day-to-day will look like :

• Handle customer interactions (calls, chats, emails) in a fast-paced environment.
• Accurately resolve issues related to service, billing, payments, and collections.
• Explain bills and product features clearly.
• Troubleshoot basic problems and seek higher support if needed.
• Build customer confidence and loyalty by resolving issues.
• Support various customer inquiries, including technical issues.
• Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
• Paid training.

What we are looking for :

Joining our team comes with amazing perks and benefits :

WFH Requirements :

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!

Your future is calling. Apply today!

Weekly Hours : 40

Time Type : Regular

Location : Richardson, Texas

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.