Analyst, Supply Backorder Management (Long-Term Assignment)

Analyst, Supply Backorder Management (Long-Term Assignment)

We are searching for an experienced Analyst, Supply Backorder Management (Long-Term Assignment) at our Headquarters facility.

Hyundai MOBIS Parts America

We think creatively and keep challenging ourselves to help create a new future and eventually make humankind's dreams a reality. Ready for the challenge?

Who We Are

Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada.

Description

The Supply Backorder Management Analyst will support the procurement team to ensure customer needs are a primary focus through parts availability to support OE service and accessory parts requirements. Responsible for attaining and driving improvements to Key Performance Indicators (KPIs) : Backorder lines, Aged backorder lines, XVOR's; while operating within business constraints. This person may attend meetings with OEs and vendors linking the relationship with MPA Supply. They will also be responsible for developing and improving standard operating procedures (SOPs) as well as training employees.

Planning and control of parts requires timely and accurate use of local ERP system. In addition to constant coordination and communication with appropriate OE departments. These responsibilities have a direct impact on MPA expenses (freight, warehousing), income (parts sales), and customer service (Fill Rate, Back Order lines), and therefore have an impact on company profitability.

KEY ACCOUNTABILITIES

• Review daily dealer backorder reports and take appropriate actions to resolve, including XVOR / UPER orders to minimize risks of buybacks. Provide dealers with accurate ETA information as well as providing backorder resolution status to management on daily basis. Support & Update Inventory Planners daily regarding variations or issues within the inventory supply chain. (40%)
• Utilize the parts catalogs to seek alternative solutions for resolving dealer backorders. Work closely with parts technical and dealer support teams to verify any and all resolution alternatives. (30%)
• Collaborate with internal departments for resolution of delays including PDC, Logistics, Customs, Pricing, Sales. (20%)
• Effectively communicate with Management of MPA and OEs on business KPIs, current statuses, and issues and resolutions to provide better customer service. Develop, review, document, and maintain standard operating procedures (SOPs) as needed. (5%)
• Work closely with customers (OEs) and vendors to support business and improve processes. Work with MPA's HQ Coordinator to escalate parts supply concerns and expedite open urgent orders. (5%)

KEY PERFORMANCE INDICATORS

WORK SCHEDULE / TRAVEL

Work schedule / hours

Travel

8 : 00 am - 5 : 00 pm

Minimal overnight travel (up to 10%) by land and / or air.

Required Qualifications

MAJOR CHALLENGES AND KEY DECISIONS

EDUCATION REQUIREMENTS

Degree / Diploma Obtained

Program of Study

Required / Preferred

High School Diploma

Required

Bachelors

Preferred

Additional Education Requirements

EXPERIENCE REQUIREMENTS

Years of Experience

Job Category

Required / Preferred

2-4 years

Operations - Warehousing / Distribution - Inventory Control Specialist

Preferred

Additional Experience Requirements

CERTIFICATIONS

Certificates, Licenses, Registrations

Required / Preferred

Additional Certification Requirements

Employment Type - Non-Exempt, Hourly Wage

Compensation - The expected hiring range for this position is $54,363.95 - 80,186.82, depending on experience and qualifications.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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