Job Description
Operations Manager – Distribution Center
About the Role
We are looking for a results-driven Operations Manager to lead daily distribution center activities and drive operational excellence across fulfillment, inventory, and warehouse execution. This role is ideal for a hands-on leader who thrives in fast-paced environments and is passionate about continuous improvement, team development, and process optimization.
The Operations Manager will play a key role in improving performance, ensuring safety and quality standards, and partnering cross-functionally to support business objectives.
What You’ll Do
- Lead and manage end-to-end distribution center operations, including receiving, storage, order fulfillment, and shipping.
- Drive continuous improvement initiatives using Lean principles, Kaizen events, and standard work to improve productivity and reduce inefficiencies.
- Establish and sustain 5S standards to promote a safe, organized, and efficient warehouse environment.
- Develop, coach, and mentor frontline leaders and associates to build a high-performing, accountable team.
- Track and analyze operational KPIs related to throughput, accuracy, service levels, and labor efficiency.
- Partner with planning, inventory, and customer-facing teams to ensure on-time and accurate order execution.
- Ensure compliance with safety policies, company standards, and regulatory requirements.
- Identify operational risks and implement corrective actions to support consistent performance.
What We’re Looking For
Proven experience leading operations in a distribution, fulfillment, or warehouse environment.Strong working knowledge of Lean, continuous improvement tools, and operational best practices.Demonstrated ability to lead teams, influence change, and improve performance through data and metrics.Excellent communication skills with the ability to work effectively across functions.Experience with warehouse management systems (WMS) and operational reporting tools preferred.Bachelor’s degree in operations, supply chain, logistics, or a related field—or equivalent experience.