National Makeup Artist, Chicago Job at Parfums Christian Dior in Chicago

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Overview

The National Makeup Artist serves as a key brand ambassador for Dior, embodying and promoting the brand's values with unwavering passion. The incumbent consistently exemplifies the Dior attitude, contributing to strategic marketing objectives for makeup and achieving individual sales targets. This role projects Dior’s image as a leading authority in makeup artistry and trend innovation while delivering an unparalleled standard of service to clients across all fragrance and beauty categories.

Responsibilities

• Conduct in‑store and remote selling activities, acting as a personal shopper.
• Sell Dior products by meeting clients’ needs and providing a memorable experience through high‑standard service throughout the sales process.
• Initiate contact with customers, welcome them on counter and via traffic‑stopping.
• Identify and understand customers’ needs.
• Propose and demonstrate personalized product offers and complementary products within and across categories.
• Communicate passionately and educate clients on the brand and products.
• Achieve retail sales targets (in‑store and remote) and contribute to monthly retail KPIs.
• Master brand, category, and competition knowledge.
• Cultivate enduring relationships with existing clients through personalized in‑store and remote engagement.
• Attract new clients by fostering genuine and meaningful interactions.
• Execute CRM and clienteling activities, including accurate data capture in designated systems.
• Participate in retailer training programs to support team development and encourage the utilization of retailer resources.
• Leverage Dior’s digital resources and tools (Dior Connect iPOS) to maximize traffic and enhance client loyalty.
• Implement and maintain merchandising guidelines to ensure brand consistency.
• Monitor event stock levels and report deficiencies to maintain optimal inventory.
• Collaborate with field and visual merchandising teams to ensure accuracy of in‑store campaigns.
• Complete all operational and administrative tasks accurately and efficiently.
• Foster positive and collaborative relationships with retail partners.
• Adhere to all corporate and counter policies and uphold Dior’s grooming standards.
• Provide expert makeup consultations (online and offline), offering personalized color advice and creative, on‑trend, and customized makeup services.
• Serve as a mentor and coach to all field‑based roles, enhancing their makeup application and sales techniques.
• Participate in public relations activities, including fashion shows and photoshoots.
• Lead and execute high‑profile makeup artistry events.
• Support educational initiatives by reinforcing training modules and providing in‑store follow‑up.
• Create engaging content for Dior’s digital platforms, including filming for social media channels.
• Willingness to travel extensively (approximately 70% of the time).

Qualifications

• Minimum of 3 years of management experience in makeup artistry and brand representation.
• Minimum of 10 years of comprehensive makeup artistry experience, demonstrating mastery of techniques and styles.
• Proven ability to cultivate and maintain a strong social media presence, engaging diverse audiences and driving brand awareness.
• Significant backstage and editorial experience.
• Exceptional sales and client engagement skills in a luxury environment.
• Fluency in English; proficiency in Mandarin and/or Spanish is highly desirable.
• In‑depth knowledge of beauty and fragrance products with exceptional application skills.
• Mastery of social media platforms and ability to effectively engage with diverse audiences.
• Demonstrated ability to create compelling content, including posts and basic graphics.
• Competent in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

EEO Statement

All information will be kept confidential according to EEO guidelines.