Branch / Retail Banking Clerk

Job Description

Job Description

We are looking for a detail-oriented Branch / Retail Banking Clerk to join our team in Irving, Texas. This position offers an exciting opportunity to contribute to daily banking operations while delivering exceptional customer service. The ideal candidate will bring expertise in cash handling, retail banking, and transaction processing.

Responsibilities :

• Process customer transactions accurately and efficiently, including deposits, withdrawals, and payments.
• Handle cash and maintain strict adherence to cash management procedures.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Assist clients with banking products and services, ensuring their needs are met effectively.
• Verify and reconcile daily transactions to ensure accuracy and compliance with banking regulations.
• Conduct routine checks to ensure adherence to operational policies and procedures.
• Support the branch team in achieving sales and service goals.
• Maintain a secure and organized workstation to uphold the integrity of banking operations.
• Collaborate with colleagues to streamline processes and enhance client experiences.
• Proven experience in cash handling and retail banking operations.
• Strong knowledge of bank transaction processes and deposit procedures.
• Excellent customer service and interpersonal skills.
• Ability to work accurately under pressure and meet deadlines.
• Familiarity with banking policies and compliance standards.
• Proficiency in using banking software and systems.
• High attention to detail and problem-solving abilities.
• Ability to adapt to a fast-paced and dynamic work environment.