Sales Assistant

Sales Assistant

We are looking for a dedicated Customer Service team member to join our team in Cedar Rapids, Iowa. This is a long-term contract position where you will play a pivotal role in supporting sales operations and ensuring smooth transactional processes. The ideal candidate will demonstrate attention to detail, strong organizational skills, and a commitment to excellent customer service.

Responsibilities :

• Manage the creation and tracking of sales orders, ensuring compliance with established guidelines.
• Coordinate warranty exchanges, credits, purchase requests, and other material-related transactions.
• Perform administrative tasks associated with the sale or credit of materials.
• Collaborate with internal teams such as sales, product lines, repairs, finance, global trade, and purchasing to meet position requirements.
• Communicate effectively with both internal and external customers to resolve transactional issues.
• Ensure adherence to global trade policies and export licensing requirements.
• Support the development and implementation of procedures and processes across multiple departments.
• Maintain accurate documentation and provide timely updates on the status of work assignments.
• Handle multiple tasks in a fast-paced environment while maintaining high-quality standards.
• Contribute to team objectives by aligning individual goals with broader organizational outcomes.

Requirements :