Document Specialist

Overview

The Document Accessibility Remediation Specialist will identify and remediate accessibility issues in Microsoft Word (.docx) and PDF documents, including fillable court forms, to ensure full compliance with WCAG 2.1 AA, Section 508, and ADA standards. This role requires extensive experience with tagging structure, alt text, reading order, tables, form fields, headings, and screen reader validation. The consultant will work independently and manage a large document workload, ensuring timely and compliant remediation.
Key Responsibilities
• Review, audit, test, and remediate Word and PDF documents for WCAG 2.1 AA compliance
• Correct and validate styles, headings, reading/navigation order, lists, links, tables, alt text, and form fields
• Apply correct PDF tagging, logical structure, forms, and labeling for screen reader access
• Ensure compatibility across assistive technologies such as JAWS, NVDA, VoiceOver, TalkBack
• Maintain accurate remediation tracking for assigned documents/forms
• Collaborate with legal, content, and UX teams to ensure consistency and compliance
• Ensure remediated documents pass automated and manual accessibility testing
• Research evolving accessibility regulations and assist in policy interpretation
• Provide guidance and knowledge transfer to internal staff on accessible document creation
• Maintain confidential and sensitive information in compliance with judicial standards
Required Skills & Experience
• 7–12 years of hands-on document accessibility testing & remediation
• 3+ years WCAG 2.1 AA remediation in Microsoft Word (styles, headings, reading order, alt text)
• 3+ years WCAG 2.1 AA remediation in PDF (tagging, logical structure, links, forms)
• 3+ years working with accessibility testing tools such as:
JAWS, NVDA, VoiceOver, PAC, Acrobat Accessibility Checker, CommonLook, axe, WAVE, etc.
• Strong knowledge of WCAG 2.1 AA, Section 508, ADA, WCAG2ICT standards
• Ability to research laws and interpret complex regulations
• Excellent written and verbal communication, documentation, and reporting skills
• Proven ability to work independently and manage large remediation volumes
• Ability to train and guide teams on creating compliant documents
• Proficient in accessibility & compliance technology platforms

Preferred Skills
• Experience with court forms, legal documents, or judicial orders
• UX compliance / user-centered design for accessible content
• Familiarity with remediation workflows in large-scale government environments

Preferred Certifications
(Certifications not required but strongly preferred)
• IAAP – Certified Professional in Accessibility Core Competencies (CPACC)
• IAAP – Accessible Document Specialist (ADS)

About US: InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.