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Collections Specialist
Collections SpecialistNY Staffing • New York, NY, US
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Collections Specialist

Collections Specialist

NY Staffing • New York, NY, US
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  • [job_card.full_time]
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Collections Specialist

We are looking for an experienced Collections Specialist to join our team in New York, New York. This contract position offers an exciting opportunity to contribute to the financial services industry by managing and optimizing collections processes. The ideal candidate will excel in commercial and consumer collections while leveraging their expertise in credit and billing systems.

Responsibilities :

  • Handle the collection of outstanding payments from both commercial and consumer accounts.
  • Analyze account details to determine payment discrepancies and resolve billing issues efficiently.
  • Collaborate with clients and internal teams to negotiate payment plans and ensure timely resolution.
  • Utilize NetSuite and Microsoft Excel to maintain accurate records of collections activities.
  • Develop and implement effective strategies to improve collection rates and reduce delinquency.
  • Monitor accounts regularly to identify trends and recommend corrective actions.
  • Communicate professionally with clients to address payment concerns and maintain positive relationships.
  • Generate reports and provide insights to management regarding collection performance.
  • Ensure compliance with company policies and industry regulations during all collection activities.

Requirements :

  • Minimum of 3 years of experience in collections within the financial services industry.
  • Proficiency in commercial and consumer collections processes.
  • Strong knowledge of credit and billing systems.
  • Experience using NetSuite and Microsoft Excel for data management and analysis.
  • Excellent negotiation and communication skills.
  • Ability to manage multiple accounts and prioritize tasks effectively.
  • High level of attention to detail in analyzing account information.
  • Familiarity with relevant industry regulations and compliance standards.
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