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Assistant Lead Room Attendant
Assistant Lead Room AttendantFairfield Inn & Suites Waco North • Waco, TX, US
Assistant Lead Room Attendant

Assistant Lead Room Attendant

Fairfield Inn & Suites Waco North • Waco, TX, US
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  • [job_card.full_time]
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Job Description

Job Description

The Assistant Lead Room Attendant supervises daily housekeeping tasks, trains staff, inspects rooms for cleanliness, manages supplies, handles guest issues, and assists with cleaning, acting as a crucial link between Room Attendants and management to ensure high standards, guest satisfaction, and smooth operations, often stepping in to clean when short-staffed.

Compensation : $15 per hour

Responsibilities :

Team Supervision & Training :

  • Assign tasks to Room Attendants and House Attendants.
  • Train new staff and coach existing team members on brand standards.
  • Inspect guest rooms and public areas to ensure cleanliness and adherence to standards.

Operations & Logistics :

  • Monitor and maintain an adequate stock of linens, amenities, and cleaning supplies.
  • Coordinate with Front Desk and Maintenance on room status and repairs.
  • Handle opening / closing duties and morning staff briefings.

    • Guest Service & Problem Solving :

  • Respond to guest requests and address complaints promptly.
  • Manage lost and found items according to hotel policy.
  • Ensure guest satisfaction scores remain high.

    • Cleaning Duties :

  • Perform general cleaning (vacuuming, dusting, mopping, sanitizing).
  • Change linens, make beds, and replenish amenities.
  • Assist with cleaning public areas, corridors, and sometimes laundry.

    • Reporting & Administration :

  • Report maintenance issues and safety hazards.
  • Assist with financial reporting and inventory.

    • Qualifications : Essential Skills

  • Strong attention to detail and high cleanliness standards.
  • Excellent time management and organizational skills.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Physical stamina for standing, lifting, and cleaning.
  • 5 or more years of hotel housekeeping experience

    • About Company

    Expect a relaxing experience at Fairfield Inn and Suites Waco North. Located right off of Interstate 35, our hotel near Bellmead, Texas, is just 8.1 miles away from Waco Regional Airport. Enjoy easy access to top area destinations, including Baylor University, McLane Stadium, Cameron Park Zoo, Dr Pepper Museum, Texas State Technical College, Lacy Lakeview, and Magnolia Market at the Silos.

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