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Field Supervisor
Field SupervisorAllied Universal • Warrenville, IL, US
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Field Supervisor

Field Supervisor

Allied Universal • Warrenville, IL, US
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Field Supervisor

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate : $21.63 / Hour

Leadership Opportunity with a Growing Company!

Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.

Responsibilities :

  • Perform day / night site visits to inspect & supervise SPs in field
  • Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites
  • Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
  • Responsible for visiting assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained
  • Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post
  • Respond to call-offs that occur during the FS's shift, which may include identifying other individuals to fill-in and / or standing post until such replacements arrive
  • Identify any personnel problems occurring at posts, and forward any such issues to Operations Manager and / or Corporate HR Director
  • May be responsible for administering counseling or disciplinary actions at the specific direction of Branch / Corporate HR management
  • Distribute information to posts as directed by Branch or Corporate office
  • Respond to client or site emergencies as they arise
  • In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible
  • Field Supervisor is responsible for maintaining all current BSIS licenses and ensuring a working knowledge of all posts within his or her regional area of responsibilities

Qualifications :

  • Minimum high school diploma or equivalent required
  • Minimum three (3) five (5) years of professional-level experience required and prior experience in the security industry
  • Driving Positions : must possess a valid Driver's License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
  • This position requires excellent attendance and punctuality. Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from the branch office are followed consistently and thoroughly
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment
  • Ability to write effective and concise reports in neat, legible handwriting is required
  • Professional, articulate and able to use good independent judgment and discretion
  • Outstanding verbal and written communication skills required
  • Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required
  • Preferred Qualifications :

  • College education or business classes
  • Law enforcement and / or military experience
  • Experience in scheduling, operations or other functions of security industry
  • Working knowledge of Microsoft Office software a considerable
  • Benefits :

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal day
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law
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    Field Supervisor • Warrenville, IL, US

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