Service Technician

Must Haves:

• High School Diploma or GED
• Experience with maintenance work
• Pass a drug test and background check
• Valid driver's license with a good record
• High Mechanical Aptitude and some Electrical knowledge
• Able to lift up to 75 pounds
• Team player but also able to work independently
• Self-motivated
• Customer service skills
• Time management skills

Plusses:

• Dock and Door experience
• Welding and Electrical maintenance experience

Job Description:

Insight Global is looking for Service Technicians who can help customers operate more efficiently and safely by applying, installing and servicing products and solutions in four major categories: Truck & Rail Loading Docks, Storage, Safety, and Energy conservation. The service Technicians will be responsible for troubleshooting, repairing, and maintaining including but not limited to: Dock Levelers, Vehicle Restraints, Scissor Lifts, High Speed Doors, Rolling Doors, Fans and Air Curtains.

Key Responsibilities:

• Project a positive image
• Evaluate faulty equipment and ensure proper operation
• Maintain a record of all service work and repairs performed within the electronic service record
• Maximize labor revenue and efficiency by working with the operations manager
• Drive safely from customer to customer
• Effectively communicate with parts and sales department to make sure customer needs are met on time
• Perform work in a variety of environments and other duties as assigned by operations