Talent.com
Desktop Support Specialist
Desktop Support SpecialistSISL Global • Valley City, Ohio, United States
Desktop Support Specialist

Desktop Support Specialist

SISL Global • Valley City, Ohio, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Key Responsibilities :

  • Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms).
  • Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing.
  • Support mobile device setup and management for sales or field teams.
  • Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations.
  • Assist with IT support in warehouse / distribution environments, including support for barcode scanners, handheld devices, and label printers.
  • Escalate and track issues that require higher-level intervention or vendor support.
  • Collaborate with network and system administrators for more complex technical issues.
  • Maintain accurate documentation of incidents, resolutions, and asset inventories.
  • Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons.

Required Skills and Qualifications :

  • 2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment.
  • Solid understanding of Windows 10 / 11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration).
  • Familiarity with Active Directory, user account provisioning, and permission management.
  • Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting.
  • Strong problem-solving, interpersonal, and time-management skills.
  • Customer-service mindset with the ability to communicate clearly with both technical and non-technical users.

    • Preferred Qualifications :

  • Experience supporting IT in a manufacturing, distribution, or retail environment.
  • Certifications such as CompTIA A+, Microsoft 365 Certified : Modern Desktop Administrator, or ITIL Foundation.
  • Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.
    • [job_alerts.create_a_job]

    Desktop Support Specialist • Valley City, Ohio, United States

    [internal_linking.similar_jobs]
    TurboTax Remote Client Support Specialist

    TurboTax Remote Client Support Specialist

    TurboTax • Elyria, Ohio
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Direct Support Professional-FT 2nd shift

    Direct Support Professional-FT 2nd shift

    New Avenues to Independence, Inc. • Westlake, OH, US
    [job_card.full_time]
    Are you ready to make a real impact in the lives of individuals with disabilities? Do you have a passion for helping others reach their fullest potential? If so, New Avenues to Independence is look...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician

    Service Technician

    Serpentini Chevrolet of Medina • Medina, OH, US
    [job_card.full_time]
    We are looking for a Service Technician to join our growing team! .BUILT IN TOOL BOXES - BRAND NEW LIFTS - JUST NEED ANOTHER TECH TO HELP OUR TEAM. Tiered pay structure - The More yo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technology Support

    Technology Support

    Jobs for Humanity • Westlake, Ohio, USA
    [job_card.permanent]
    This is a contract role in Westlake TX.Join a collaborative IT team providing front-line support to keep systems running this role youll troubleshoot hardware and software issues install and maint...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    U.S. Navy • Avon Lake, OH, United States
    [job_card.full_time]
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Entry Level Truck Driver - Home Weekends - Earn Up to $100,000 / Year

    Entry Level Truck Driver - Home Weekends - Earn Up to $100,000 / Year

    TMC • Medina, OH, US
    [job_card.full_time]
    TMC is Now Hiring Student Truck Drivers!.TMC is Hiring Student Drivers in Your Area!.New drivers are earning $100,000+ annually!\n\t. Drivers average $1,350 - $1,600 weekly.Home Weekends - Our flatb...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Field Services Engineer (Avon Lake)

    Field Services Engineer (Avon Lake)

    Net2Source (N2S) • Avon Lake, OH, US
    [job_card.part_time]
    Walker Rd, Avon Lake, Ohio 44012.Installation, configuration, and repair of Windows and Mac workstations.Troubleshooting operating systems and application software (Office apps, Outlook, Teams, One...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Clerical Support Specialist

    Clerical Support Specialist

    SuretyHR • Westlake, OH, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Spooner Medical Administrators, Incorporated (SMAI) is a family owned and operated company that offers rewarding career opportunities for motivated individuals who are passionate about excellence a...[show_more]
    [last_updated.last_updated_30]
    Information Technology Support Engineer (Elyria)

    Information Technology Support Engineer (Elyria)

    TECEZE • Elyria, OH, US
    [job_card.part_time]
    Job Title : IT Support Engineer.We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems.This ro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Controls Systems Specialist (AVON)

    Controls Systems Specialist (AVON)

    Cedar Point • AVON, Ohio, US
    [job_card.full_time]
    Are you looking for an exciting career providing thrills to people from all over the world? Cedar Point is looking for qualified Electrical Controls Technicians. As an Electrical Controls Technician...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Information Technology Support Specialist (Medina)

    Information Technology Support Specialist (Medina)

    20100US Inc. • Medina, OH, US
    [job_card.part_time]
    We are seeking a skilled and customer-focused.The ideal candidate will be responsible for providing hands-on assistance to employees with hardware, software, and network-related issues, ensuring sm...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Direct Support Professional - Floater

    Direct Support Professional - Floater

    SAW, Inc. • Rocky River, OH, US
    [job_card.full_time]
    We are looking for a flexible and.Support Professional (DSP) Floater to join our team and support adults with developmental disabilities in our Adult Activity Center. This position rotates across th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Applicator

    Applicator

    Centerra Co-op • Smithville, OH, US
    [job_card.full_time]
    Individuals who take pride and ownership in their work and are conscientious, enjoy physical work, driven to interact with others, respond positive to pressure and have an internal drive.Always usi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Full-Time Floating Teller

    Full-Time Floating Teller

    Northwest Bank • Avon Lake, OH, United States
    [job_card.full_time]
    Northwest tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest tellers provide an excellent customer service experience...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Loan Support Specialist

    Loan Support Specialist

    Marmon Holdings • Westlake, Ohio, USA
    [job_card.part_time]
    United Consumer Financial Services Compa.As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathaway. Responsible for maintaining company standards and utili...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Direct Support Professional

    Direct Support Professional

    BRIDGES HOME HEALTH CARE LLC • Medina, OH, US
    [job_card.full_time] +1
    Bridges Home Health Care-DD Services is a company based out of Brooklyn, Ohio that provides services to adults with developmental disabilities in their homes and community.Bridges has locations in ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Help Desk Support Technician

    Help Desk Support Technician

    Saxon Global • Seville, Ohio, United States
    [job_card.temporary]
    Title : Support Desk Technician I.Location : Seville, OH (Onsite) zip code is 44273.Entry-level to mid Support Desk role focused on front-line IT support for bank associates.Answer Service Desk calls...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Day Support Professional

    Day Support Professional

    I Am Boundless, Inc. • Medina, OH, US
    [job_card.full_time]
    Want to make an impact? I Am Boundless is hiring for a Day Support Professional! Boundless is a non-profit organization specializing in assisting individuals with I / DD and has been serving Ohio for...[show_more]
    [last_updated.last_updated_30] • [promoted]