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Sr. PPI Business System Specialist, Business Excellence
Sr. PPI Business System Specialist, Business ExcellenceThermo Fisher • Grand Island, NY, US
Sr. PPI Business System Specialist, Business Excellence

Sr. PPI Business System Specialist, Business Excellence

Thermo Fisher • Grand Island, NY, US
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  • [job_card.full_time]
[job_card.job_description]

Senior PPI Business System Specialist

In charge of driving the adoption of Thermo Fisher Scientific's Practical Process Improvement (PPI) Business System within global support and business functions like Product Management, Marketing, Commercial, Customer Service, R&D, and other SG&A teams is the Senior PPI Business System Specialist.

The primary responsibility of this role is to support organizational and functional leaders in optimizing end-to-end workflows, driving efficiency, improving customer satisfaction, and encouraging a culture of ongoing improvement, organizational success, and analytical thinking. Additionally, the successful candidate will demonstrate ways to harness digital tools and data-driven solutions to enhance process visibility, decision-making, and business outcomes.

Key Responsibilities

  • Support the integration of the PPI Business System within SG&A functions to enhance business performance in aspects like customer experience, financial efficiency, and employee engagement.
  • Work closely with business and functional leaders to evaluate workflows and remove inefficiencies, resulting in measurable improvements in key performance indicators.
  • Lead and coach cross-functional teams through structured problem-solving, value stream mapping, and Kaizen events to enhance operational excellence.
  • Support the development and maturity of functional tiered daily management systems, standard work, and visual management tools.
  • Support Strategy Deployment through helping leaders breakdown strategic objectives into clear project plans and further define into process improvement initiatives.
  • Build organizational capability by training, mentoring, and coaching teams in Lean fundamentals and PPI tools.
  • Collaborate with digital, data, and IT partners to introduce practical digital and analytics-based solutions that improve transparency, automation, and process control.
  • Encourage standardization, sharing guidelines, and ongoing learning across business units and functions.
  • Track and communicate results through appropriate metrics and reporting mechanisms, ensuring sustainability of implemented improvements.
  • Function as a change agent, cultivating a culture of accountability, innovation, and continuous improvement that mirrors Thermo Fisher's mission and values.

Knowledge, Skills, and Abilities

  • Passion for driving improvement and enabling change in a complex, global organization.
  • Strong understanding of SG&A and business support processes, with an ability to translate Lean principles into non-manufacturing environments.
  • Demonstrated ability to facilitate, guide, and communicate effectively with all levels of the organization, including senior team members.
  • Extensive business insight and ability to collaborate across departments like Marketing, Commercial, Finance, R&D, and Customer Service.
  • Knowledge of Lean, PPI, or similar continuous improvement frameworks (e.g., DBS, TPS, HOS).
  • Analytical approach with comfort using data and digital tools to identify and sustain improvements.
  • Demonstrates a dedication to ethical standards and alignment with Thermo Fisher's leadership competencies.

    • Experience

  • Minimum 5 years of experience in Continuous Improvement, Lean, project management, Business Transformation, or other process oriented roles.
  • Demonstrated track record of leading successful improvement projects and delivering measurable business impact.
  • Experience implementing Lean practices within SG&A or business support environments strongly preferred.
  • Experience working in global, matrixed organizations and influencing without direct authority.
  • Exposure to digital enablement, analytics, or automation initiatives desirable but not required.

    • Education

  • Bachelor's degree or equivalent experience in business, engineering, operations, or related field required.
  • Advanced degree (MBA or relevant technical field) preferred.
  • Lean or Six Sigma certification a plus.

    • Performance Metrics

  • Reduction in SG&A process waste and nonvalue-added activity.
  • Sustained improvement in key functional metrics (e.g., cycle time, customer responsiveness, productivity).
  • Demonstrated capability development and PPI tool adoption across functions.
  • Measurable improvement in business performance tied to implemented initiatives.

    • The salary range estimated for this position based in New York is $110,000.00$140,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and / or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes :

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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