Technical Support EngineerVirtualVocations • Oceanside, California, United States
Technical Support Engineer
VirtualVocations • Oceanside, California, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Technical Support Engineer to provide enterprise software support in a remote environment.
Key Responsibilities
Provide technical support and troubleshooting for enterprise software products
Collaborate with cross-functional teams including Pre-Sales, Product Management, and Development
Drive technical investigations and resolve customer issues independently and as part of a team
Required Qualifications
Bachelor's degree or equivalent experience in a related technical field
At least 5 years of experience in enterprise software customer support or IT support
Advanced experience with Windows Server OS, Active Directory, and networking
Intermediate experience with UNIX / Linux OS and cloud technologies like Azure and AWS
Experience with command-line interfaces and scripting languages
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Technical Support Engineer • Oceanside, California, United States
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