Bilingual Front Desk

Bilingual Front Desk

You will help patients in a community health center with scheduling, co-payment, paperwork and work with the clinic team to ensure great patient experience. Job Profile : Do you enjoy getting to know patients, building relationships and welcoming them into the clinic? Are you passionate about patient service, ensuring their needs are important and will be taken care of, even when they are upset? Do you anticipate patient needs, going beyond what is expected to take care of them? Are you passionate about working in a non-profit community health setting? Are you bilingual in English and Spanish?

You will :

• Answer phone calls and emails, answering patient and vendor questions.
• Check in and schedule patients, take co-payments and perform insurance verification.
• Address patient needs, from providing information to processing refills and explain requests will be taken care of in our expected timeline.
• Build relationships with everyone in the clinic and be the central resource creating optimal patient and workflow.
• Process all paperwork including new patient forms, HIPAA, visit and demographic forms, and certified letters.
• Call patients to confirm appointments.
• Work at least one night clinic each week.
• Serve your community you are here for the patients, and they are very grateful.

Compensation : Approximately $21.00. All individual pay rates are calculated based on the candidate's experience and internal equity.

What We Need for this Job :

What We Offer :

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.