Shopbop is seeking an experienced, detail-oriented professional to join our Studio Operations Team as Studio Operations Lead focusing on shipping and receiving. This is a 100% on-site position
Key job responsibilities
- Inbound and outbound inventory from internal and external sources using Amazon tooling
- Inspect and repackage all inventory leaving and returning to the studio
- Package, label, and ship products to our NY studio and / or other content creators
- Lead all inventory moving in and out of the photo studio, ensuring optimal workflow efficiency
- Handle escalated problems involving returning and repackaging products from shoots
- Organize supplies and maintain studio operational standards
- Physically and systematically move product through workflows while using a pallet jack or carts
- Act as the primary contact for warehouse staff in locating inventory in the studio and ensure it is returned to the warehouse in a timely manner
- Continuously seek to improve workflow processes while maintaining current service level agreements
- Use data to identify opportunities for operational efficiency improvements
- Create and implement new procedures for shipping and receiving inventory
- Analyze productivity metrics and inventory flow data to optimize processes
- Develop solutions for recurring operational challenges
- Document best practices and standard operating procedures
- Train and mentor junior team members on studio operations procedures
- Provide guidance and support to junior staff on complex inventory issues
- Lead cross-training initiatives to build team capabilities
- Cross train and support miscellaneous projects, and assist other areas as needed
BASIC QUALIFICATIONS
2-3 years of experience in shipping, receiving, or inventory managementProven track record of process improvement and operational excellenceExperience training or mentoring team membersHigh School diploma or equivalentWorking knowledge of MS Office, Excel and ability to learn new computer applicationsAbility to work under pressure, handle competing priorities, and adhere to deadlines independently and as a teamA proven track record of earning trust, delivering results, and high bias for actionExperience creating reports and presenting data-driven insights to stakeholders and managementExcellent communication and interpersonal skillsAbility to work 8 hours per day, 40 hours per weekCan carry / lift up to 40 lbs, stand / walk during shifts lasting up to 9 hours, and frequently push, pull, squat, bend and reachAbility to move supplies and inventory with the use of a pallet jack or cartsPREFERRED QUALIFICATIONS
Strong awareness of brands we carryPrevious experience leading a team in a shipping and receiving settingPrevious experience in a photo studio, or other fashion-based operations environmentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $45,000 / year in our lowest geographic market up to $96,300 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.