Fulfillment Associate

A company is looking for a Fulfillment Associate to complete internal orders for fulfillment through different vendors and manage customer engagement tasks.

Key Responsibilities

Complete orders through different vendor sites and ensure accurate data entry

Handle inbound and outbound phone calls, providing customer service and support

Perform ongoing account maintenance and manage customer service escalations

Required Qualifications

Minimum of 1 year of relevant experience in a call center / customer service role preferred

High school diploma or equivalent preferred

Ability to thrive in a fast-paced environment and navigate multiple platforms

Comfort with technology and learning new programs and systems

Must be 18 years of age or older