Senior Strategic Account Executive - PubSec, Twilio.org

Senior Strategic Account Executive - PubSec, Twilio.org

Who We Are

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the Job

Join the team as Twilio.org's next Public Sector Senior Strategic Account Executive.

This position is needed to help Twilio.org develop important relationships and opportunities with the most influential nonprofits and social enterprises in the world. This person will help refine Twilio.org's overall customer acquisition and growth strategy working closely with the sales and finance teams. This individual will build key relationships with identified influential organizations that include negotiating, executing and managing the customer relationships. Twilio.org invests resources in supporting nonprofits and social enterprises to use communications to tackle some of the world's biggest problems.

You have the rare combination of sales or consulting experience in the public sector, business acumen and technical savvy, and are looking to make a difference in the world by utilizing those skills to empower Twilions to successfully work with public sector, and other organizations, to drive good in the world with Twilio products and are looking to build your career where these skills can intersect and grow! This is no ordinary sales role, this is the chance to use your passion to do good in the world!

Responsibilities

In this role, you'll :

• Be responsible for new customer acquisition, while being assigned a quota for net new bookings.
• Use a systematic approach to establish deep relationships with strategic prospective customers including understanding their mission, strategy, key decision-makers, organizational structure, and technology solutions.
• Leverage your expertise and relationships in the public sector including US State & Local Government and Higher Education, to build strategic programs that drive social impact and territory expansion as well as account development to deliver scale and amplification of social impact within the public sector vertical.
• Drive revenue and market share in defined territory and within the government, nonprofit, and social enterprise industry.
• Collaborate with Twilio partners to drive territory expansion in the public sector.
• Develop, maintain and expand the pipeline of new customer opportunities designed to drive relevance, reach and revenue for our platform.
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing your pipeline of opportunities and weekly sales forecasts.
• Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.
• Generate and maintain an accurate pipeline and forecast utilizing CRM, Salesforce.
• Qualify, structure, negotiate, close, and manage strategic relationships that will drive platform adoption, revenue, and customer acquisition.
• Work with broader sales organization, product owners, legal team, sales operations and more to drive post-close engagement plans for success and growth.
• Expand relationships with existing key customers by uncovering expansion opportunities, developing and driving go-to-market strategies.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Desired :

Location

This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows :

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information (required for ALL US jobs)

Application