Program

JOB SUMMARY

The Program Director is responsible for the overall operation of the residence and for the coordination of all therapeutic services provided through the residence to children and families. This management position exists in the Child and Family Services Division. Directs the administration of residential mental health services within the authority of Executive Management. Responsible for personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Ensures adherence to program philosophy and regulations.

ESSENTIAL JOB FUNCTIONS : List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)

Provides Clinical Services :

• Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse.
• Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers / residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer / resident or in groups to evaluate the quality of the service.
• Ensure staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's / resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records.
• Informs staff to the types of clinical services, recreational activities, and ICL programs available.
• Reviews crisis assessment of consumers / residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer / resident, and staff-actions during a crisis situation.
• Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer / resident.
• Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.
• Regularly directs meetings concerning clinical issues.

Direct and Supervise Personnel :

Maintains Property Accountability :

Provides Quality Assurance Oversight :

Assures Fiscal Control and Accountability :

Assures Consumer and Family Involvement :

Fosters Community Relations :

Conducts Investigations : Conducts internal investigations of untoward incidents as directed by Quality Assurance or Human Resources in accordance with agency policy.

General : Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephone, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular schedule and has on-call responsibilities.

ADDITIONAL TASKS :

RELATIONSHIP WITH OTHERS :

This is a management position that reports to a Cluster Director or Executive Director of a Division depending on the internal organizational structure of the Division. Required to coordinate activities within the divisional cluster and with departments in the Administration Division.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

QUALIFICATIONS AND EXPERIENCE

Master's degree in social work, Psychology, or other human services field with five years of professional mental health experience working with children and adolescents with serious emotional disturbances and their families, including one year in an administrative or supervisory capacity. Must meet the qualifications for a Qualified Mental Health Staff (QMHS) as stated in Part 593 of the OMH regulations.

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.