Wireless Network Performance Engineer III

Description

GCIs Wireless Network Performance Engineer III will a pply engineering principles to drive continuous improvement in wireless network performance and customer experience. Monitor and optimize Radio Frequency (RF) performance across 5G LTE UMTS GSM CDMA and Wi-Fi networks. Ensure high-quality service delivery through traffic engineering capacity analysis and mobility KPI monitoring. Coordinate RAN Software upgrades Network Impact Reports (NIR) Parameters and KPI counters changes due to Software upgrades.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS :

RF Performance Monitoring & Optimization

• Effectively apply RF engineering principles to ensure consistent high-quality wireless network performance across technologies.
• Proactively monitor and analyze RF performance and mobility KPIs to detect diagnose and resolve network inefficiencies.
• Conduct comprehensive RF traffic and capacity analyses including forecasting usage trends to support strategic network planning.
• Execute network audits and implement parameter tuning and optimization strategies to enhance overall network performance.
• Investigate and mitigate RF interference issues through troubleshooting techniques and root cause analysis.
• Utilize tools such as TrueCall NetScout nGeniousOne and other wireless performance platforms to assess and improve network health.
• Collaborate in the development and refinement of cross-functional processes to improve system performance and operational efficiency.

Network Engineering & Planning

Technical Support & Troubleshooting

Collaboration & Operational Support

Highly accountable and results-driven; self-directed with a proactive approach to identifying opportunities and delivering innovative solutions.

COMPETENCIES :

ACCOUNTABILITY- Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.

oHighly accountable and results-driven; self-directed with a proactive approach to identifying opportunities and delivering innovative solutions.

oSkilled at assessing and managing risks learning from challenges and applying lessons to future initiatives.

BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.

COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.

COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.

oAbility to accurately articulate technical information verbally (virtually telephonically in person) and in writing (documentation drawings policies training outlines etc.) to internal and external audiences with varying levels of technical understanding.

COMPLIANCE - Follows internal controls; protects confidential information; abides by GCIs Code of Business Conduct & Ethics.

CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.

RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.

RESULTS - Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.

oKnowledge of 5G LTE UMTS GSM CDMA technologies 3GPP specifications and Call flow processes.

oKnowledge of RF propagation principles RF engineering tools and cellular and antenna theory.

oKnowledge of Packet capture Analysis tools such as Wireshark.

oKnowledge of drive test validation tools such as TEMS Discovery / Investigation Actix.

oAbility to manage prioritize and track assignments while meeting deadlines and budget.

oStrong problem-solving skills with the ability to identify and resolve root causes in complex environments.

oAbility to analyze system change impacts and implement solutions that minimize disruption while ensuring successful outcomes.

SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.

TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel) to complete job duties effectively.

oUNIX Oracle Database Excel macros and SQL programming.

Additional Job Requirements :

This is an advanced level position within the discipline demonstrating comprehensive knowledge and proficiency in all areas of responsibility. Performs complex tasks and job duties receiving minimal to no instruction on routine work and general instruction on new assignments. Works under minimal supervision with wide latitude for independent judgment. Supports higher level staff in implementing more complex projects. Provides mentorship training and guidance to junior staff.

RF propagation principles cellular theory and antenna theory.

Additional Competencies :

Minimum Qualifications :

Required :

At least five (5) years in the wireless industry troubleshooting optimizing and designing wireless communications sites.

Preferred :

DRIVING REQUIREMENTS :

PHYSICAL REQUIREMENTS and WORKING CONDITIONS :

The company and its subsidiaries operate in a 24 / 7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such you will be requested to provide emergency after hours contact numbers to include your home and cell phone numbers if you have those services.

Culture Engagement and Connection : At GCI we foster an environment where the unique perspectives of our employees customers and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce ensuring equal opportunities for every Trailblazer.

EEO : GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race color religion national origin age sex sexual orientation gender identity marital status mental or physical disability veteran status or any other status or classification protected under applicable state or federal law.

DISCLAIMER : The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Key Skills

Cisco ISE,Network Engineering,LAN,Computer Networking,WAN,Zigbee,Technology Management,5G,3G,MPLS,Network Architecture,4G / LTE

Employment Type : Full-Time

Experience : years

Vacancy : 1