Customer Experience Advocate

Customer Experience Advocate

Key Roles & Responsibilities:

• Support Sales Team
• Order Entry/PO Submission
• Retailer/Vendor Portal Management
• Vendor Onboarding & set-up
• Vendor Promotion entry & management
• Invoice management & reconciliation
• Filing and overseeing invoice dispute claims
• Sales Reporting analysis/support

Responsibilities:

• Strong organizational skills with the ability to multitask and prioritize task effectively
• Proficient in Quickbooks, Shopify, and Excel
• Attention to detail and accuracy in completing tasks
• Enthusiastic, positive team player who is willing to help out and who works well with colleagues
• Previous experience as a receptionist or administrative assistant preferred
• Handles all other duties as assigned