Systems Engineer (Dallas)

Local growing TEAM is looking for a Systems Engineer that will wear many hats! This is a hybrid role and comes with alot of opportunity for growth!

What Youll Do :

• Tier 2 & 3 escalation for support (employee & corporate application) related issues
• Troubleshooting and management of user provisioning processes and applications in brand focused Okta orgs
• Systems engineering, administration and projects within Google, Okta, Slack, JAMF, Workspace One,
• Technical onboarding and ongoing support of users in multiple offices and countries
• Update and maintain computer and mobile device management policies in Jamf / Ivanti / Workspace One
• Diagnose, troubleshoot, research complex employee and platform issues
• Hardware deployment, software installation and maintenance of user machines
• Configuration and support of Zoom rooms and other AV equipment
• Asset tracking and inventory management
• Communicate highly technical information to both technical and non-technical personnel
• Assist in determining where systems, infrastructure, automation and workflows are needed
• Work with key stakeholders and end users to identify and implement new processes and technologies
• Work closely with the international Business Technology team on portfolio-wide projects

What Youll Need :