Senior Manager, Agent Implementation (Hybrid)

Overview

You will establish, communicate, and implement departmental plans and objectives that facilitate agent engagement, production and efficiency, driving product sales with profit and growth plans. Work cross-divisionally and with the field to develop partner relationships to support agent implementation through learning solutions and programs. You will report to the Director of Agency Business Development.

Position Compensation Range

$99,000.00 - $167,000.00

Pay Rate Type

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Manage the design, development and implementation of learning solutions and programs that support the development needs of agency business owners based on strategic programs, projects and changing business strategies.
• Establish and implement departmental plans and strategies.
• Lead a team that works with field leadership to develop cohort-based training and facilitation solutions to meet our needs
• Oversee the review and enhancement of training opportunities for agents.
• Create a work environment by developing strategy, setting clear goals, expecting teamwork, recognizing outstanding performance and maintaining open communications.
• Creates a collaborative, performance-driven work environment by facilitating and promoting trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development.
• Lead with influence and expertise. Contribute to division or department leadership team. Communicate and support organization mission, vision, values, policies, and practices.

Specialized Knowledge & Skills Requirements

Licenses

Travel Requirements

Physical Requirements

Working Conditions

Additional Information

In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 35-50 miles of one of the following office locations : Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; St. Joseph, MO 64507; Phoenix, AZ 85034

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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