Service Associate

Become a Service Associate with Us!

Are you a friendly team player? Join us in creating a welcoming atmosphere for our guests and delivering outstanding service! Enjoy a safe and supportive work environment where team members feel like family. No experience? No problem! We’ll provide the training you need. There’s always something new to learn, accomplish, and grow from. Plus, through our Panda Cares initiative, you’ll have the opportunity to make a positive impact in your community. Let’s work together to create memorable dining experiences!

Key Responsibilities:

• Deliver exceptional dining experiences by greeting guests, serving food, and processing payments at the cash register.
• Ensure cleanliness and appearance of the store.
• Adhere to Operations Standards and Safety Procedures to serve high-quality food.
• Work efficiently in a fast-paced kitchen environment, rotating through different positions - front counter, drive-through, or kitchen.
• Collaborate effectively with team members to achieve daily goals in a fun and positive setting.

What We Offer You:

• Flexible work schedules.
• Competitive pay.
• Free meals while working.
• Comprehensive benefits for full-time associates including medical, vision, and dental coverage, along with voluntary short-term disability and cancer income protection insurance.
• 401K with company matching.
• Paid vacation and sick leave, as well as bereavement and Leave Share Program for eligible associates.
• Discounts for various brands.
• Referral bonuses for eligible associates.
• Hands-on paid training to set you up for success.
• Ongoing career and leadership development opportunities.
• Paths for career advancement into management roles.

Note: Candidates must meet eligibility requirements for each benefit.

Qualifications:

• Enthusiastic and helpful team members are encouraged to apply.
• Operations experience is a plus.
• Some high school education preferred.
• Food Handler certification may be required depending on local regulations, acquired at your expense.

ADA Statement:

While working, counter areas may be hot with steam and food vapors. Employees are typically expected to remain standing for long periods. Tasks include preparing hot and cold foods, using kitchen equipment, and working quickly and accurately under pressure. Employees must be able to lift up to 50 lbs, stand for extended periods, and reach across 36-inch counters to serve customers. A fast-paced environment requires effective verbal communication skills, adaptability to changing priorities, and conflict management abilities.

Panda Strong since 1983:

Panda Restaurant Group, Inc. is the largest family-owned American Chinese restaurant chain in the country. With nearly 2,300 locations worldwide, we are dedicated to delivering exceptional Asian dining experiences and fostering a culture where our team members are inspired to improve their lives and their communities.

Join Us:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer committed to providing equal opportunity without discrimination based on any protected characteristic. We comply with all federal, state, and local laws regarding workplace accommodations. If you need assistance due to a disability during the application or interview process, please reach out for support.